iStorage

Pat H. 

on Yelp

9 months ago

Thank you so much to Becky for your continued helped and dedication to make sure that the customers are taken care of and questions and issues are resolved. Thank you so much for contacting me about my insurance contract expiring as well as helping me with questions that I had. Becky is an awesome iStorage agent!!! 

Brittany A. 

on Yelp

7 years ago

Got a storage unit here for a fraction of the price that I was paying at Extraspace. Ronnetta was extremely helpful, friendly, and honest. We needed a truck and she helped us to rent one and even got the size truck we needed brought to her facility from another uhaul rental facility. Great customer service and clean facility. 

DarkHeroWolf .. 

on Yelp

7 years ago

I've been using iStorage for the last year or so and they've been patient with me. There was some problem that arose with my auto pay while I was away for a long time which made it so I wasn't paying. They secured my unit of course but definitely helped me out. They made every attempt to reach me and let me know of the issue. Which they made smoothly corrected. A gentleman named Mark made it all happen and was extremely respectful the entire time! Thanks Mark and the crew at the storage! I respect you all so much! -Tim 

H M. 

on Yelp

9 years ago

Nice clean facility. The manager was very polite and open about what we were signing up for when getting a storage unit. Explained all the pricing and insurance that is needed for the unit. We ended up getting a third floor 10x15 and our house packed up nicely in there. The security in my opinion is great! There's a gate to get to the units. Lots of cameras and coded doors. You look your own storage unit. Climate control is nice even with the center floors. I feel comfortable leaving our belongings there for an extended ... read more

Dibbi G. 

on Yelp

10 years ago

Istorage is a great place to store you goods. The staff is AWESOME and very helpful. Units and properties are clean. I would not want to rent anywhere else. 

Skyler B. 

on Yelp

10 years ago

I loved my storage unit I never had a problem and was cheaper then anything I found. Everyone is nice and very helpful. Yeah gates broke sometimes. That stuff breaks.. All in all great place I believe. 

Sean W. 

on Yelp

2 years ago

These people have completely lost their minds. They want 150.00 a month for an outside parking spot. 

Toni K N. 

on Yelp

3 years ago

I reserved a unit and was told they had a lot. I got texts from them about my reservation Saturday and Sunday. We arrive Monday to fill everything out to store our things to be told they don't have any units that size. The next size bigger was more than twice the price. I then got a unit from a reputable company and left. I called the number only to be told it was a "soft reservation " and my unit had been rented just a few hours before we arrived. Don't trust this company. 

Daryl H. 

on Yelp

11 years ago

We are at the Norfolk location. The gate is broken. The sign sys 8 but they told us that the office opens at nine. There is another sign that says access at 6 but no one can get in. Horrible service. Doesn't even deserve 1 star. Also the manager Chris is rude and inconsiderate and hung up on us saying it was a courtesy to talk to us on his day off. First off if you are the manager, if there is an issue you have no day off.