Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

206 reviews

5★184

4★18

3★4

2★0

1★0

Reviews(19)

Google Reviews(187)

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TY on Birdeye

★★

11 days ago

Attendant was very helpful. Easy access and reasonable rate for unit.

Business Response:

HelloTy, we are always working to give our customers the best possible experience. We hope to continue building upon the relationship that we have with all of our customers - including you! Thank you for reaching out, and please feel free to contact us with any additional concerns. Sincerely, iStorage

C. T. on Birdeye

★★

24 days ago

Best Storage around! Helpful, and Friendly Staff

Business Response:

C., thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage

C. T. on Birdeye

★★

a month ago

Fabulous as usual! Walter is wonderful to work with I have rented at this Location beforeI! But I have also rented “as far as I can remember” with 10 different Companies from PA to SC to the Nashville Area, Old Hickory, Hermitage, Donelson, Whitehouse, and Lebanon. Now I am in need of another Unit. Maddox Simpson Location has beat all the other’s!. Personnel are always very helpful, with a friendly attitude. Lot .Area Clean and Neat! And even the reminder phone calls are very courteous and kind..I was there for about 5 years.before It was Great then and it continues now,!. So where else would I go ?

Business Response:

Cynthia, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage

James M. on Birdeye

★★

2 months ago

Wonderful experience. Walter made the experience very easy and answered all questions that I had. He is a very patient man. An asset to your company.

Business Response:

James, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Lebanon

JESSICA M. on Birdeye

★★

2 months ago

Great quick & easy service

Business Response:

Jessica, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Lebanon

Marian K. on Birdeye

★★

3 months ago

When I arrived the associate greeted me acknowledged that I was there. Was very friendly helpful , knowledgeable & efficient. In my opinion he deserves a raise. Customer service isn't what it used to be and this gentleman is a good fit for your company.

Business Response:

Marian, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Lebanon

Sherry B. on Birdeye

★★

a year ago

The Customer Service was great. What would have really helped would have been a map of the place. Especially for the out gate. That keypad was tricky. I just happened to spot it standing there by itself. Hmmm....2+2=4

Business Response:

HelloSherry, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Lebanon

Linda on Birdeye

★★

a year ago

Tony in the office was very helpful as I set this up over the phone from across the country. He told me exactly what I needed to do so I secured a large temperature-controlled unit a couple of weeks before I needed it as they were in short supply. He sold me a lock and had it ready when I walked in - very efficient. I've no idea how many months I'll need my unit - waiting for house to be built - came in from out of state.

Business Response:

Linda, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Lebanon

Virginia S. on Birdeye

★★

a year ago

Took good care answering all questions ask

Business Response:

Virginia, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Lebanon