iStorage

Carol K. 

on Yelp

a month ago

My situation was a bit complicated, and a very nice gentleman on the phone cleared it all up for me. I am very grateful! 

Paris T. 

on Yelp

a year ago

This place is amazing!! The staff are very nice and will help you with anything you need. If you live in Monterey and need a place to store stuff I highly recommend this spot!! 

Emma B. 

on Yelp

a year ago

Highly highly highly recommend this place!!! The staff is amazing and really cares about their customers. Especially Juan who provided exceptional help facilitating our move and quality service! If you live in the Monterey area and need to store some stuff, head to iStorage!!! 

Wah C. 

on Yelp

3 years ago

Used this location multiple times while my daughter attended CSUMB. Mostly for holding items in between semesters or during the summers. Each time the staff were great, professional and helpful. I would HIGHLY recommend this location to anyone needing storage. Left her items longer there when we had to move out of student housing suddenly at the start of the pandemic. Very secure and no infestations at all after being there for over a year. 

Robin S. 

on Yelp

a year ago

I had been in my storage unit less than one year (10 months) and during this time there was two increases totaling $97.00. During my 10 months, the storage property stopped providing weekend entrance, so I needed to leave work early just to access my storage unit. This is a perfect example of corporate greed, excessive increase of rates while offering less service! 

Milton A. 

on Yelp

a year ago

Staff is horrible, manager is horrible. I have left several messages in the past and has never called me back. Overcharged because I couldn't pay them because they were not open when they were supposed to be. There used to be a very helpful lady there but she is not there anymore. That like 4 and 5 'months ago 

Joel J. 

on Yelp

a year ago

If I could give less than one star I would. For months, this establishment has been under new management. Hours change without notice and no one will return your call. Can only reach the main support desk and they are unhelpful. I have an outdoor access unit and when I signed up, had extended hours to access. Now, I can't even access it on the weekends. As soon as I can I'm moving out. Believe the recent ratings and find a different storage solution. 

Valeska G. 

on Yelp

2 years ago

I have been at this storage unit for quite a few years. I started with them when they were privately owned by Miller Storage. They have always been open 7 days a week. Sundays they unfortunately closed at 5, but at least the other 6 days they were open from very early in the morning until 7 pm. Their web site says they're open every day with long hours, but this ONLY applies to a very small handful of extremely expensive outdoor accessible units. For the past 4+ months I have gone there countless times only to find them... read more

Paul Y. 

on Yelp

2 years ago

This is the worst company I have ever rented from first of all they fire the young lady who worked here for years and then just shut the doors on all of the people who rent posting sighs with the wrong phone number and just shut the doors . You should not NOT store here after you had them the money get ready for a good read because the only thing this company is liable for is if a UFO hits the building there contract is so unreal I thought I was reading Tom Clancy . I don't know who runs the show here and I have a unit I pr... read more