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iStorage
- Self Storage
- Knoxville, TN
About this business
Location details
4811 Central Avenue Pike, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
My name is LeMondrae McFerrin and I wanted to compliment Monique the manager at the Kingston Pike IStorage location for giving me imformative, kind, and fast service this month. She helped me get a great storage unit when I was in a hurry that day to get to work and class that same day. I am very happy with the unit she provided me with. I also highly recommend this place. ☺️
Business response:
Hello Lemondrae. We appreciate your review and are excited to hear about your positive experience. At iStorage, we realize that there are several storage options and are honored that you've chosen us. Thank you for being a loyal customer! Sincerely, iStorage
It was wonderful nice kind and helpful people their
Business response:
William, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage
Fast and easy process, Jody at the Central Avenue Pike location in Knoxville, Tennessee was amazing, she went above and beyond to assist me
Business response:
Thank you Timothy for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage
Jody was very respectful and helpful I would recommend this storage unit above any other in the area. Thank you so much for all the help!
Business response:
Thank you Chris for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage
Very convenient thank you
Business response:
Kevin, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage
Jody the management is very helpful. Even helpful doing the online contract with me 🙂
Business response:
Andrew, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
Very friendly lady at counter, quite fast check-in.
Business response:
Ken, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
Was very pleased with the service and the cleanliness of the property. always see the property manager out cleanin the property and checking it, made us feel very secure here knowing someone is paying attention to the property. Christy made our move in experience and now our move out experience very fast an efficent thank i storage we will definatley use u again if the need arises. sally
There is zero way this facility has legit positive reviews. Just know - no matter how long you’ve been renting, expect insane increases in rent with 30 days notice (which is a law and I’m sure the only reason they provide a head’s up). I moved from a larger unlit to a smaller one less than 2 months ago because the rent increase was insane. On the smaller until now - after 2 months - I just got notice my rent is randomly going up 30% to what it would’ve been to rent a larger unit. All you’ll hear is it’s “corporate policy”. T... read more
Business response:
Hello Cheryl. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, iStorage
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.4 star rating with 280 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.