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iStorage
- Self Storage
- Knoxville, TN
About this business
Location details
4811 Central Avenue Pike, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
It was wonderful nice kind and helpful people theirÂ
Business response:
William, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage Â
Fast and easy process, Jody at the Central Avenue Pike location in Knoxville, Tennessee was amazing, she went above and beyond to assist meÂ
Business response:
Thank you Timothy for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage Â
Jody was very respectful and helpful I would recommend this storage unit above any other in the area. Thank you so much for all the help!Â
Business response:
Thank you Chris for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage Â
Very convenient thank youÂ
Business response:
Kevin, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage Â
Jody the management is very helpful. Even helpful doing the online contract with me 🙂Â
Business response:
Andrew, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Â
Very friendly lady at counter, quite fast check-in.Â
Business response:
Ken, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Â
Was very pleased with the service and the cleanliness of the property. always see the property manager out cleanin the property and checking it, made us feel very secure here knowing someone is paying attention to the property. Christy made our move in experience and now our move out experience very fast an efficent thank i storage we will definatley use u again if the need arises. sallyÂ
There is zero way this facility has legit positive reviews. Just know - no matter how long you’ve been renting, expect insane increases in rent with 30 days notice (which is a law and I’m sure the only reason they provide a head’s up). I moved from a larger unlit to a smaller one less than 2 months ago because the rent increase was insane. On the smaller until now - after 2 months - I just got notice my rent is randomly going up 30% to what it would’ve been to rent a larger unit. All you’ll hear is it’s “corporate policy”. T... read more
Business response:
Hello Cheryl. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, iStorageÂ
I want to first say the istorage on Linden Ave. Is the worst ever. My Auntie had a storage unit there starting back in April 4th when she got the unit. She didn't start using it til May. She has paid her storage every month on time since then. Even went up on the storage starting at $128 then went up to $159. Yes she also had insurance on it to. November 4 she went to go pay and nobody was there, she saw that her storage was broken into.. Nobody called her to tell her anything bout her storage was broken into. My Auntie call... read more
Business response:
We're concerned to hear about your experience at iStorage. Please contact us at (865) 290-7821 to discuss this further.Â
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.4 star rating with 275 reviews.Â
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m. Â