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iStorage

4.6

About this business

Location details

3940 E 106th St, Chicago, IL, 60617, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.6464 reviews
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Carlos R.'s profile image
Carlos R. 
2 years ago

The two staff members at this location are very friendly, professional and helpful, wish all establishments had employees like the two at this location. 

Business response:

Carlos, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Isaac F.'s profile image
Isaac F. 
2 years ago

The manager today was very pleasant to talk to and very knowledgeable of the facility it was a pleasure to finally get someone there that is really concerned about people issues  

Business response:

Isaac, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Charles W.'s profile image
Charles W. 
2 years ago

The manager was very professional and great guy...we need more people like this every day. 

Business response:

Charles, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

Vicente R.'s profile image
Vicente R. 
2 years ago

Great staff 

Business response:

Thank you Vicente for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Nichole L.'s profile image
Nichole L. 
3 years ago

easy fast and inexpensive. clean storage unit also..thank you so much. 

Business response:

Nichole, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage  

Rio's profile image
Rio 
3 years ago

Process is very painless & the fact that i was able to get exactly what i was looking for without speaking to anyone, made my experience simple, quick & wonderful. 

Business response:

Thank you Rio for your kind words, they go a long way to shaping what we do at iStorage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Team 

Vesta H.'s profile image
Vesta H. 
3 years ago

Customer service representative Cory was exemplary 

Business response:

Vesta, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

David's profile image
David 
3 years ago

At first I had an issue regarding supplies not being delivered to location. I was able to get what I needed with in two days. 

Business response:

David, thanks for leaving us a great review. We take our feedback very seriously, and will work to ensure that you have the best possible experience. Sincerely, iStorage  

Sharrell W.'s profile image
Sharrell W. 
2 years ago

There hasn’t been any staff there since I signed up online, had to drive to another storage facility just to purchase a lock and it took me 5 days to move since there weren’t any carts! Also, it need to be cleaned! I wish I never signed up online and went elsewhere! 

Business response:

Thank you for taking time to provide feedback, Sharrell. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.6 star rating with 464 reviews. 

When is iStorage open?

iStorage is open now. It will close at 10:00 p.m.