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iStorage - Spring, TX

4.9
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About this business

iStorage is proud to offer secure and friendly self-storage units to our communities. You can expect high-quality features like secure gate access, online leasing, contact-free rentals, and customer service that works 7 days a week. We are committed to providing the best service and features while offering cheap self-storage unit prices. If you’re ever in need of business storage, car, boat, RV storage, or moving storage, iStorage is here to help. Shop online, call us, or visit our friendly on-site managers today for the per... read more

Location details

9620 Louetta Rd, Spring, TX, 77379, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9219 reviews
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Charles C.'s profile image
Charles C. 
on Birdeye

a year ago

So will organized.Great staff. 

Business response:

Thank you Charles for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Charles C.'s profile image
Charles C. 
on Birdeye

a year ago

Treated with great respect.Mike had the facility will clean.Great experience Mike was very helpful. Business is awesome Thanks 

Business response:

Thank you Charles for your feedback. Hearing from customers like you helps us continue to strive to improve our service and customer experience. If you have any additional comments or concerns, please reach out to us directly. Sincerely, iStorage  

Sandra M.'s profile image
Sandra M. 
on Birdeye

a year ago

Mike was informatiive and helpful ! I have never rented before and he took lots of Time with me to explain ! He was very Kind to an old lady 

Business response:

Sandra, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Lisa C.'s profile image
Lisa C. 
on Birdeye

a year ago

We were able to complete our order on short notice and fairly quickly. Clean facility. Manager Mike was super helpful. 

Business response:

Lisa, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Jermey H.'s profile image
Jermey H. 
on Birdeye

a year ago

All of the storage building units are up to code nice clean area elevators used to get in and out of r good ,the only issue I had was with sound of the contract online, it was real pain with my phone .so I would do it on computer. If you didn't have one handy like I didn't make sure you go ahead and make a bookmark as soon as you get to it.because if you get out of that page you're starting all the way over even if you made your payment. Like I did there was no way to just get right back to it even if I did go back to the pr... read more

Business response:

Hello Jermey. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it! Sincerely, iStorage  

Jessica M.'s profile image
Jessica M. 
on Birdeye

a year ago

Clean very handy manager is very knowledgeable,helpful, knows the area,has a attitude good. I will definitely use and recommend them. 

Business response:

Jessica, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage  

Linda M.'s profile image
Linda M. 
on Birdeye

a year ago

I love the protection going into the facility. I love how is convenient as well. It's very, very clean. Would definitely recommend to anyone. 

Business response:

Linda, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Tom F.'s profile image
Tom F. 
on Birdeye

2 years ago

The on-site rep was very helpful. The registration process took 1 1/2 hours and was not completed. The online process was tedious and I was told by the national customer service rep that I was not entitled to a free first months rent despite the website showing the benefit. 

Business response:

Hello Tom, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know. Sincerely, iStorage  

Marlene L.'s profile image
Marlene L. 
on Birdeye

2 years ago

I am pleased that even though there was a problem I was made aware of it and it was taken care of, I have no complaints. 

Business response:

Marlene, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 219 reviews. 

When is iStorage open?

iStorage is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com