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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Inability to make contact I tried unsuccessfully to ask a question via contact email or schedule call , but was surprised when they reached out to me via phone and cleared up the problem. BTW, my iPad can only display the site in landscape, not in portrait mode.
Business response:
Hi Leila, we have not received a phone call from you from the number on file for quite some time. Well over a year. Are you sure you're contacting the correct number? Our phone line, (562) 600-8437, is open M-F during regular working hours. https://help.itrustcapital.com/hc/en-us/articles/4417817199379-Call-Us-562-600-8437
Responsive and Easy This was a complicated process with my previous custodian but iTrust was great to work with. Special thanks to Trent for helping me along the way. He was responsive and helpful.
Business response:
Thank you for sharing your awesome experience with Trent! He goes above and beyond. Please reach out to us if you have any additional questions or concerns.
Good overall experience iTrust Capital provides good customer service. My questions are always answered in a reasonable time frame. The software is easy to use and fees acceptable. I'm looking forward to a day when an IRA can be funded by scheduled, monthly direct deposit vice wire.
Business response:
Thank you, Mario! We appreciate your feedback.
Easy to use Easy to use, easy to fund,and live phone customer support 👍
Business response:
Excelling client experience is what we strive for! Thank you, Juan!
I feel like you got out of your way for… I feel like you got out of your way for the customer
Business response:
Excellent client experience is what we strive for! Thank you, Paul.
I want you to know about Trent Dolabson… I want you to know that Trent Dolabson have been an amazing help to me. I had to take over my husband's account after he past. I'm 64 and cannot even fix my emails! This was an overwhelming and intimidating task for me! Trent talked my through the whole process! His patience, and soft gentle voice gave me the courage to go on! I cannot tell you how wonderful it feels to have compassion and non-judgment flowing through the phone. Like he talked to his grandma :-) I'm Done!! And it woul... read more
Business response:
Our CX team goes above and beyond, especially Trent! Thank you, Eva.
Great helpful and timely response Great helpful and timely response
Business response:
Thank you, George!
So far I been very happy with them So far I been very happy with them , the only thingvso far that I wasn't to happy is the took to much time to them like 6 working day to clear my deposit from my bank account.
Business response:
Thank you, David! We appreciate your feedback.
Easy to use and navigate... Easy to use and navigate through the site.
Business response:
Thank you, Ryan!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 10,018 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.