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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.815,042 reviews
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malik pearson's profile image
malik pearson 
a year ago

I needed assistance with an account I… I needed assistance with an account I created at Itrust Capital. Chad was very informative, helpful and patient. Chad’s comfort in navigating the website and informed responses to my questions reassured me that I made the right decision by working with Itrust Capital. 

Business response:

Thank you, Malik! We appreciate you taking the time to share your positive experience. 

Steveo's profile image
Steveo 
a year ago

Ashley @ITRUST CAPITAL WAS VERY HELPFUL… Ashley @ITRUST CAPITAL WAS VERY HELPFUL AND KNOWLEDGABLE IN HELPING ME EXECUTE A FUNDING TRANSFER. FROM FIDELITY TO I TRUST CAPITAL. IT PUT ME AT EASE HAVING A PERSON ON THE PHONE KNOWING THAT I WAS DOING THINGS CORRECTLY THANKS AGAIN STEVE W 

Business response:

Thank you, Steveo! We appreciate you taking the time to share your positive experience. 

Ernest S.'s profile image
Ernest S. 
a year ago

Great customer service experience (with… Great customer service experience (with Joseph). I appreciate the follow-ups during my IRA transfer from another custodian. The communication was always timely, friendly, and professional! 

Business response:

Thank you, Ernest! We appreciate your kind words and are glad to hear you had a positive experience with our customer service team. 

Leah Guyer's profile image
Leah Guyer 
a year ago

Tsmartsheet usagerying to locate my co Trying to locate my co 

Business response:

Thank you, Leah! We understand your frustration with locating your order. 

Julie Anderson's profile image
Julie Anderson 
a year ago

Joseph was VERY patient with my lack of… Joseph was VERY patient with my lack of computer skills and professionally guided me through the reset process. I’m very thankful. 

Business response:

Thank you, Julie! We're thrilled to hear about your positive experience! 

Oleh Marot's profile image
Oleh Marot 
a year ago

Best experience. Best experience. Thank you ,Alyssa ! 

Business response:

Thank you, Oleh! We're so happy to hear you had a great experience! 

T. Taylor's profile image
T. Taylor 
a year ago

Julian demonstrated professional… Julian demonstrated professional competence and understanding of my difficulties in completing my IRA transfer. He explained the banking changes and some of the confusion that was created. I was especially impressed when our call got cutoff and he called me back immediately. I’m not happy with the delays in funds transfer, but I would highly recommend Julian. 

Business response:

Thank you, T. Taylor! 

Sam i Am's profile image
Sam i Am 
a year ago

I did a partial withdrawal from my IRA… I did a partial withdrawal from my IRA account and it was fast and efficient. 

Business response:

Thank you! We appreciate you taking the time to share your positive experience. 

Lainie C's profile image
Lainie C 
a year ago

Chad V. is awesome! Chad V. was so very helpful. I accidentally got locked out of my account due to my own stupid error and he walked me through the process of fixing it. He stayed on the line with me while he got an answer from their tech department. Did I mention that this was at 4:35 on a Friday afternoon when they close at 5:00? Very impressive customer service. 

Business response:

Thank you, Lainie! We are so happy to hear that you had a positive experience with Chad V. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 15,042 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.