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Jake n JOES Sports Grille - Foxboro
- Sports Bars
- Foxborough, MA
About this business
Location details
25 Foxborough Blvd, Foxborough, MA, 02035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 11:30 p.m. | |
| Tue | 11:30 a.m. to 11:30 p.m. | |
| Wed | 11:30 a.m. to 11:30 p.m. | |
| Thu | 11:30 a.m. to 12:30 a.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 11:30 p.m. |
The restaurant was FREZZING cold, it took 45 minutes to get our food after ordering, my soup had oviously gone cold waiting and was reheated in a microwave, the appetizer soft pretzels were overcooked.
Food was mediocre at best and not hot. Only good thing was our server, Haley.
Business response:
Thank you for taking the time to leave us a review, Update. We are sorry to hear that your food wasn't up to par. Haley's excellent customer service is something we take pride in and are glad to know she made your experience better. Please be assured that we will look into what happened and use this feedback as a learning opportunity for our team. We hope to have the chance to make it up to you with an improved experience should you decide to visit us again.
First timer. After a half hour, I had to ask about the apps we ordered. They apologized, then brought the main meal before the apps, They discounted the meal 20%, comped the apps, and comped a dessert, also nice. Loved the discounts and that they were apologetic, but it's never nice having to complain about stuff or have that be what your dinner conversation is about.
Business response:
Thank you so much for coming in for dinner at Jake n JOES, Stephen. We take great pride in providing a quality dining experience to all of our customers, so we regret that you had to report a complaint about your visit. We appreciate your patience with us and we are glad that one of our team members were able to offer you discounts and comps in order to make up for the inconvenience. We apologize again for the delay and hope you'll consider visiting us again!
Slow service, cold food and very loud. There was plenty of space yet they sat us next to a large party and the kids kept bumping my chair.
We had reservations but it took more than 15 minutes for a hostess to greet us and they had to put some tables together to accommodate the reservation for 6. Once seated our drink order was placed but tables that were seated after us had theirs delivered before us. The food arrived and was fine (though there seemed to be confusion in the kitchen between medium and rare!) and it took more than 45 minutes for the order to arrive. Finally when we got the check they neglected to return the credit card with the bill and the actua... read more
Business response:
Christopher, thank you for us. We're sorry to hear your experience with us wasn't up to our normal standards and want to apologize for the delay in seating and the service issues experienced. We understand how important it is that each guest is given excellent hospitality. Please rest assured we are taking this feedback as an opportunity to do better. Thank you again for bringing this to our attention, we hope to have the chance of providing you a better experience next time.
Overall the restaurant was fine. Food was typical pub food - nothing excellent. However, we made a reservation 4 days prior using OpenTable and upon arriving were told the reservation didn't exist in their system. Even after showing 2 emails with the confirmation we were spoken to rudely and still had to wait.
terrible service. full stop.
It’s not clear why this place rates 4.5 on open table. There are always reservations available, the food is mediocre and overpriced, the service is slow, and there really isn’t much ambiance.
Business response:
Thank you for joining us and taking the time to leave a review. We are a hard working team and pride ourselves in serving fresh, quality ingredients. We're disappointed to hear you did not enjoy you visit to it's fullest. We hope to have the chance to welcome you back for the 5-star visit we love to provide. - Jake n JOES Foxboro
Service was horrible. Sat there for 10 minutes before we were acknowledged
Business response:
Thank you for joining us, Gerry and bringing your concerns to our attention. Genuine feedback like your is crucial for our improvement and we love hearing from our guests. Please email our team at your convenience with any additional information you can share about your service and experience. We look forward to hearing from you! - Jake n JOES Braintree
Frequently asked questions about Jake n JOES Sports Grille - Foxboro
How is Jake n JOES Sports Grille - Foxboro rated?
Jake n JOES Sports Grille - Foxboro has a 4.1 star rating with 1,930 reviews.
When is Jake n JOES Sports Grille - Foxboro open?
Jake n JOES Sports Grille - Foxboro is open now. It will close at 11:30 p.m.