Jandy iQPUMP's cover image

This profile has been claimed by the business owner or representative.

Jandy iQPUMP

3.9

About this business

3.998 reviews
Select a rating
Adda H.'s profile image
Adda H. 
5 years ago

Sorry, but i do not have the same experience with this device. I has connectivity issues with my home router or my phone. It is really horrible. I believe that for the cost of having this type of pool pump the company should implement a more friendly software. Or maybe better leave as a manual control if a reliable software can not be provided. I hope this software issues gets fixed so customer are provided with quality value for their money. 

Business response:

Hi Adda, We're sorry you're experiencing issues with your Jandy iQPUMP. We are currently experiencing increased rates of usage and as a result there may be a slowdown or temporary disruption to service. Please note that your pool equipment will continue to run as it normally would even though you may not be able to connect to your system temporarily. We are making improvements to handle this surge; please let us know if your issues are resolved or continuing. We will have a technical support representative reach out to yo... read more

Leslie M.'s profile image
Leslie M. 
6 years ago

This very expensive pump doesn’t work because the iAquaLink app doesn’t work. No point in buying an expensive system such as this if the extra you’re paying for doesn’t connect. They make good pumps but cannot get their app to work at all - need to invest in way better programmers. And if you have the old app, do not update it. If you’re a new customer you’re stuck with the new app that doesn’t work. It has been that way for weeks and weeks.  

Business response:

Hello Leslie, We are sorry that you're experiencing issues with your equipment, and we will have a technical support representative reach out to you. All the Best, Your Jandy Team 

Frequently asked questions about Jandy iQPUMP

How is Jandy iQPUMP rated?

Jandy iQPUMP has a 3.9 star rating with 98 reviews. 

When is Jandy iQPUMP open?

Jandy iQPUMP is open now. It will close at 6:00 p.m.