This profile has been claimed by the business owner or representative.
Jandy iQPUMP
About this business
My company installed 20 last year super easy to install and program with no issues great pump
Very easy to install and simple to control! The best stand alone vs pump controller with Wi-Fi.
Business response:
Thanks for the kind words, Edward! We're pleased to know you are happy with the simplicity of the IQPump01. - Jandy Pro Series
System works good when the connection to Wi-Fi is there. Have to Reset at least one per week. Since I do not make program changes that often I can live with the issue.
its quiet, saving me money, and cleaning very well. What more could I ask?
Overall, I really like the pump and don’t have anything derogatory to comment about it at this time. Maybe the only thing I could recommend would be set-up instructions in the manual that are a bitter clearer for the novice pool owners.
Business response:
Thanks for sharing your experience, Kurt! We appreciate the feedback and will take your suggestion into consideration for future manual improvements. Best Regards, Jandy Pro Series
Easy to use easy to install quick simple amazing pump controller definitely a long enough cable to mount just about anywhere all you need is your phone and the app to install
This controller is maddening. Do not get. Get a wired controller. This thing constantly dumps wifi and phone settings, 100% of the time. When seasonal schedule changes are needed, everytime this thing needs to be reconnected with wifi and network.
Business response:
Hi Corey, Thanks for your feedback! We can help keep your pool connected to your wifi network. Here are some tips: • Ensure that the wifi signal out by your pool equipment is consistently at least 10 Mbps, though closer to 15 Mbps is ideal. • Ensure that you are using a 2.4 GHz wifi network (not 5 GHz). • If you are using a mesh router, please see this help article for mesh-specific tips: https://support.eero.com/hc/en-us/articles/360056164311-iAquaLink-Setup-and-Troubleshooting-Guide Our product specialists are happy... read more
Love the pump. The Wifi interface is cumbersome and unreliable, especially trying to reconnect after it disconnects from my ISP
Business response:
Thank you for taking the time to leave a review, David! Please call our team at (800) 822-7933 so we can help with your connection issues. All the Best, Your Jandy Team
Bought this to replace a JEP controller that was less than 3 years old and the buttons no longer worked. Got it installed, but can’t get it to connect to the Internet. It connects to the Local LAN just fine, but can’t reach the cloud. The app is extremely difficult to use locally. None of the documentation actually matches how to use local control in the app. After 2 days of trying to get it to connect, I finally figured out how to use the app to control it locally. Basically, after trying to connect the network, you final... read more
Business response:
Hello John, Thanks for choosing the Jandy iQPUMP! Your trust and satisfaction are our top priorities. We can help with connecting your pump to the Internet! Here are some tips: • Ensure that the wifi signal out by your pool equipment is consistently at least 10 Mbps, though closer to 15 Mbps is ideal. • Ensure that your pump is using a 2.4 GHz wifi network (not 5 GHz). Most routers offer both signals. • If you are using a mesh router, please see this help article for mesh-specific tips: https://support.eero.com/hc/en-us/... read more
Frequently asked questions about Jandy iQPUMP
How is Jandy iQPUMP rated?
Jandy iQPUMP has a 3.9 star rating with 98 reviews.
When is Jandy iQPUMP open?
Jandy iQPUMP is closed now. It will open at 9:00 a.m.