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Jandy iQPUMP

4.0

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4.096 reviews
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Edward M.'s profile image
Edward M. 
7 years ago

Very easy to install and simple to control! The best stand alone vs pump controller with Wi-Fi. 

Business response:

Thanks for the kind words, Edward! We're pleased to know you are happy with the simplicity of the IQPump01. - Jandy Pro Series 

Charles W.'s profile image
Charles W. 
7 years ago

System works good when the connection to Wi-Fi is there. Have to Reset at least one per week. Since I do not make program changes that often I can live with the issue. 

Xavier G.'s profile image
Xavier G. 
7 years ago

its quiet, saving me money, and cleaning very well. What more could I ask? 

Kurt D.'s profile image
Kurt D. 
7 years ago

Overall, I really like the pump and don’t have anything derogatory to comment about it at this time. Maybe the only thing I could recommend would be set-up instructions in the manual that are a bitter clearer for the novice pool owners. 

Business response:

Thanks for sharing your experience, Kurt! We appreciate the feedback and will take your suggestion into consideration for future manual improvements. Best Regards, Jandy Pro Series 

Jason B.'s profile image
Jason B. 
7 years ago

Easy to use easy to install quick simple amazing pump controller definitely a long enough cable to mount just about anywhere all you need is your phone and the app to install 

Corey B.'s profile image
Corey B. 
3 weeks ago

This controller is maddening. Do not get. Get a wired controller. This thing constantly dumps wifi and phone settings, 100% of the time. When seasonal schedule changes are needed, everytime this thing needs to be reconnected with wifi and network. 

Business response:

Hi Corey, Thanks for your feedback! We can help keep your pool connected to your wifi network. Here are some tips: • Ensure that the wifi signal out by your pool equipment is consistently at least 10 Mbps, though closer to 15 Mbps is ideal. • Ensure that you are using a 2.4 GHz wifi network (not 5 GHz). • If you are using a mesh router, please see this help article for mesh-specific tips: https://support.eero.com/hc/en-us/articles/360056164311-iAquaLink-Setup-and-Troubleshooting-Guide Our product specialists are happy... read more

David L.'s profile image
David L. 
8 months ago

Love the pump. The Wifi interface is cumbersome and unreliable, especially trying to reconnect after it disconnects from my ISP 

Business response:

Thank you for taking the time to leave a review, David! Please call our team at (800) 822-7933 so we can help with your connection issues. All the Best, Your Jandy Team 

John C.'s profile image
John C. 
8 months ago

Bought this to replace a JEP controller that was less than 3 years old and the buttons no longer worked. Got it installed, but can’t get it to connect to the Internet. It connects to the Local LAN just fine, but can’t reach the cloud. The app is extremely difficult to use locally. None of the documentation actually matches how to use local control in the app. After 2 days of trying to get it to connect, I finally figured out how to use the app to control it locally. Basically, after trying to connect the network, you final... read more

Business response:

Hello John, Thanks for choosing the Jandy iQPUMP! Your trust and satisfaction are our top priorities. We can help with connecting your pump to the Internet! Here are some tips: • Ensure that the wifi signal out by your pool equipment is consistently at least 10 Mbps, though closer to 15 Mbps is ideal. • Ensure that your pump is using a 2.4 GHz wifi network (not 5 GHz). Most routers offer both signals. • If you are using a mesh router, please see this help article for mesh-specific tips: https://support.eero.com/hc/en-us/... read more

Adda H.'s profile image
Adda H. 
5 years ago

Sorry, but i do not have the same experience with this device. I has connectivity issues with my home router or my phone. It is really horrible. I believe that for the cost of having this type of pool pump the company should implement a more friendly software. Or maybe better leave as a manual control if a reliable software can not be provided. I hope this software issues gets fixed so customer are provided with quality value for their money. 

Business response:

Hi Adda, We're sorry you're experiencing issues with your Jandy iQPUMP. We are currently experiencing increased rates of usage and as a result there may be a slowdown or temporary disruption to service. Please note that your pool equipment will continue to run as it normally would even though you may not be able to connect to your system temporarily. We are making improvements to handle this surge; please let us know if your issues are resolved or continuing. We will have a technical support representative reach out to yo... read more

Frequently asked questions about Jandy iQPUMP

How is Jandy iQPUMP rated?

Jandy iQPUMP has a 4 star rating with 96 reviews. 

When is Jandy iQPUMP open?

Jandy iQPUMP is closed now. It will open tomorrow at 9:00 a.m.