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Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit
About this business
So far so good easy to clean & maintain. Great unit!
Business response:
Thanks, Peter! We're happy that you find the TruClear unit easy to clean and maintain. Enjoy your pool time! Your Jandy Team
I've had it for 16 months now, so far so good.
Business response:
Thank you for your positive review, Kevin! Wishing you the perfect swim. Cheers, Your Jandy Team
The installation went well and it is great to be able to see the cell itself and know if any build up is happening. The tops is sometimes somewhat difficult to take off, but eventually happens. The control is easy and it seems to be working well so far.
Business response:
Thank you for your detailed review, Luke! We appreciate you and hope you enjoy your swim time. Cheers, Your Jandy Team
Unit was easy to install and is improved over the previous Jandy unit we had. (Lasted 12 years)
Business response:
Thank you for sharing your positive experience with us, Robert! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Jandy Team
Works great
Business response:
Thank you for your 5-star review, Jeff! Wishing you the perfect swim. Cheers, Your Jandy Team
the Jandy salt pool chlorinator has not worked since it was installed on a new build pool almost a year ago. I have not been able to get a repair representative from your company to check it or fix it. I will never purchase your pool equipment again, as your warranty and customer service is basically NON existing. I have been a general building contractor for 43 years and when asked by hundreds of locals in my community I Expressly tell then NOT to use ant of the Jandy pool equipment because of the NON existing customer serv... read more
Business response:
We are very sorry you've had such a frustrating experience, Brian. Please email us at customerfeedback@fluidra.com and provide us with your phone number so we can have a team member call you. We will work to find a swift solution. All the best, Your Jandy Team
Less than two years old. Area around the glass in the top lid started leaking. No replacement for just the lid. Had to purchase the whole lid and cell component. $300.00. The system works well when all intact. Just expected more than two years before it started breaking down.
Business response:
Hello Greg, Thank you for your review. Your TruClear system has a 3 year warranty, and the part should have been covered under the warranty guidelines. We suggest reaching out the store you had your product repaired with regarding the fee. For Future reference our technical support representatives and warranty specialists can be reached at (800) 822-7933. Thank you, - Jandy
Frequently asked questions about Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit
How is Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit rated?
Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit has a 4.4 star rating with 16 reviews.
When is Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit open?
Jandy TruClear11KU Truclear Salt Chlorinator Kit - Retrofit is open now. It will close at 6:00 p.m.