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Jandy WaterColors LED Pool Lights
About this business
Buyer beware! Update to my previous review. They emailed me separately are they aware and will tell you these are only good for 2-4 years. Very disappointing to spend close to $1,000 for a light that will only last 2-4 years even more disappointing that the company knows there is an issue and they continue to take peoples money. I have Pentair led lights in another pool and they have lasted 7 years and still have not had any issue.
Business response:
We are so sorry you are disappointed, Cody. Unfortunately, your lights were out of warranty so we couldn’t replace them free of charge. We understand you wanted a different outcome and apologize for the frustration this has caused. All the best, Your Jandy Team
You’ll be lucky if your lights last 2 years. I bought 2 Pool lights and 1 spa light. 1 of the pool light completely stopped working in year 2 and the other the white light stopped working within the first year. No issue with spa light yet. Very disappointed to spend this kind of money for a light that doesn’t work properly or last very long.
Business response:
Hi Cody, We are very sorry you have been dissatisfied with the longevity of your lights and understand your frustration. Please email us at customerfeedback@fluidra.com and include your address and date of purchase for your lights so we can look up your account and get a better understanding of your situation. Thank you, Your Jandy Team
Nice light, bright and good color selection. However, the lights do not last. Mine went out after two years with very limited use. Since the LED lights are advertised for longevity it should be noted that the light engines (PCB) tend to fail in 2-3 years. A very expensive light to replace at those intervals. I can not recommend this option.
Business response:
Hi Joe, We're sorry you're experiencing issues with your Jandy WaterColors LED Pool Lights. Product quality and customer satisfaction are top priorities to us. Pool lights are subject to pressure and are underwater, which affects their lifespan regardless of the amount of usage. If you'd like more assistance, please call our customer support at (800) 822-7933 so we can connect you with a product specialist who can help. Thank you for your patience. Regards, Your Jandy Team
Jandy LED lights are junk. I noted the 10000 hours advertised but the Jandy excuse that because they are under water they only last 3-4 years. Well my lights (second set) did last 3.5 years with likely less than 50 operational hours. These cost thousands to replace. If they are that unreliable at that price then they should not even be marketed. Shear junk.
Business response:
Hi David, We are very sorry you have been dissatisfied with the longevity of your Jandy LED lights and understand your frustration. We appreciate you giving us feedback and will take your comments into consideration for future product improvements. Sincerely, Your Jandy Team
Not impressed at all. The nicheless lights are not very bright and they are limited on colors. They won’t do true blue or red constant. There are 2 light blues that are too bright for a low key scene and red looks amazing in the bubblers, but you have to have it on “USA” and be washed out with the white in the rotation. It is a double edge sword to see they only last 3 years or so due to the cost, but at least then I will get what I wanted and definitely not be putting Jandy lights back in my pool. This is clearly designed i... read more
Business response:
Hi James, Thank you so much for your feedback on your Jandy WaterColors LED Pool Lights! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please watch for future generations of Jandy Pool Lights; we hope you'll be pleased. If we can help with anything specific, please give us a call at (800) 822-7933 and we'll be happy to assist! All the best, Your Jandy Team
36 month warranty, failed at month 37. Not cheap to replace either. Very disappointed.
Business response:
Hi Sherry, We’re so sorry about your lights and understand your disappointment. Please email us at customerfeedback@fluidra.com and include your address and date of purchase so we can get you some help. Thank you, Your Jandy Team
Lights are garbage, built my pool 10 years ago and lights have been replaced 3 times by the company here in Atlanta that built my pool. Barely got 2100-2500 hours out of each light. I usually have them on for 2 hours a night, little less in the summer since it doesn't get dark until 0930, but on average about 2 hrs a nite. pool co. told me Jandy was having problems with the lights. They replaced them every time, got 2 new lights about 3 yrs ago and was told Jandy worked out the problem but I just lost another light last mont... read more
Business response:
Hi Joe, We are very sorry you have been dissatisfied with our Jandy LED lights and understand your frustration. On average, pool lights last about 3 to 4 years regardless of usage due to the fact that they are under pressure and under water. We appreciate you giving us feedback and thank you for being a Jandy customer. All the Best, Your Jandy Team
I purchased one for the spa and one for the pool, the spa light works great but the led pool light went bad within two years, Jandy replaced the led engine under warranty two times now but Are now saying it’s on me. I don’t recommend this purchase we rarely use this light and it barely lasts two years. For the price of this product I’d expect a better lifetime. And yes we had the light engine installed by a Jandy certified technician every time. Randy Beckman Rjbeckman@gmail.com
Frequently asked questions about Jandy WaterColors LED Pool Lights
How is Jandy WaterColors LED Pool Lights rated?
Jandy WaterColors LED Pool Lights has a 3.1 star rating with 35 reviews.
When is Jandy WaterColors LED Pool Lights open?
Jandy WaterColors LED Pool Lights is open now. It will close at 6:00 p.m.