This profile has been claimed by the business owner or representative.
Jay Silva of Mutual of Omaha Mortgage
- Mortgage Lenders
- Plano, TX
About this business
Location details
6285 W. Plano Parkway, Suite 285, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
He is very responsive, kind, and was able to give hope despite all of the issues that continued to occur and he pushed for us to have our VA over an FHA which felt like it would never be achieved because of a third party company but in the end not only did we gain more money but our interest is 1% lower than when we had the FHA and our monthly payments increased by barely $150. We would send a gift basket if we could to thank him for everything !!!
Business response:
I'm thrilled to hear about your positive experience and the successful outcome with your VA loan. It was a pleasure to assist you in achieving your goals, and I'm glad we could secure favorable terms for you. Thank you for your kind words and support.
Verified by Mutual of Omaha Mortgage
Jay was always available and had answers to every question. The process was smooth and all wrapped in about 2 weeks. The timing was perfect for us and Jay made it easy.
Business response:
I'm glad to hear that the process was smooth and timely for you. It was a pleasure assisting you, and I appreciate your kind words about my availability and support. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I appreciated the great communication and keeping me abreast of the progress, within a tight timeline. Thanks!
Business response:
I'm glad to hear that you appreciated the communication and timely updates throughout the process. It was a pleasure assisting you, and thank you for your feedback.
Verified by Mutual of Omaha Mortgage
Jay was able to make the loan work while my wife was out of work. He found a workaround for us and I greatly appreciate his patience.
Business response:
Thanks, Jeremy! I'm really glad we could find a solution that worked for you and your wife. Helping clients navigate tricky situations is what I’m here for, and it’s great to hear that my efforts made a difference for you. If you need anything else down the road, just let me know.
Verified by Mutual of Omaha Mortgage
Kept us in the loop
Business response:
Hi Jacqueline, Thanks so much for your kind words and the great rating! It was a pleasure to work with you and keep you updated throughout the process. I'm thrilled to hear that you felt well-informed. If you ever need anything else or have further questions, don’t hesitate to reach out. Looking forward to potentially working together again in the future!
Verified by Mutual of Omaha Mortgage
This was the first time I had to go through this process so Jay was very helpful and passion with because lot of process i didn't understand but he help me through it. I able to learn alot thank you
Business response:
Reva, I'm really glad to hear that I could help make your first experience a positive one. It's important to me that you feel supported and informed every step of the way. Thank you for trusting me to guide you through the process, and I'm thrilled you were able to learn a lot. If you have any more questions in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Jay was great, helped me out in spanish
Business response:
Gracias, Epigmenio. Fue un placer ayudarte en tu idioma y asegurarnos de que todo el proceso fuera claro y sencillo para ti. Si tienes alguna otra pregunta o necesitas más ayuda en el futuro, estaré aquí para lo que necesites.
Verified by Mutual of Omaha Mortgage
We are impressed with Jay's friendliness and promptness in anawering questions etc. The service was excellent and we are greatful for him having served us with this business transaction!
Business response:
I'm absolutely delighted to hear that you had such a positive experience, Ted. It was a pleasure to guide you through the process and answer any questions you had. Your satisfaction is my top priority and I'm glad I was able to deliver. Thank you for taking the time to leave this fantastic review and for the five-star rating. If you or anyone you know ever needs assistance in the future, don't hesitate to reach out. Cheers, Jay Silva, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jay was always pleasant, polite and available.
Business response:
Thank you for the review, Heidi. Your positive words mean a lot to me. It was my pleasure to assist you and I'm thrilled that you were pleased with my approach and availability. I aim to make every interaction a pleasant one. Your feedback helps me continue to improve and provide the best service possible. Thank you for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Jay Silva of Mutual of Omaha Mortgage
How is Jay Silva of Mutual of Omaha Mortgage rated?
Jay Silva of Mutual of Omaha Mortgage has a 4.9 star rating with 29 reviews.
When is Jay Silva of Mutual of Omaha Mortgage open?
Jay Silva of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.