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6285 W. Plano Parkway, Suite 285, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Responding to questions immediately. Always kind and helpful. Very professional
Business response:
Thanks a lot for your amazing review, Laurie! I'm thrilled to hear that you found my service helpful and professional. It's always my priority to respond to questions promptly and assist you in the best way possible. If you need any further help, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage. - Jay Silva
Verified by Mutual of Omaha Mortgage
Easy process
Business response:
I'm glad to hear you found the process to be easy, Jerry! We at Mutual of Omaha Mortgage aim to make every step as smooth as possible for our clients. Your rating of 4.16 stars is much appreciated and will certainly motivate us to continue improving our services. Feel free to get in touch if you have any questions in the future. Thank you once again for your feedback. - Jay Silva
Verified by Mutual of Omaha Mortgage
Polite and friendly through the entire process
Business response:
I'm so glad to hear that you had a positive experience, Brandon! Your kind words mean a lot to me. It was a pleasure to guide you through your process at Mutual of Omaha Mortgage. Thanks for your 5-star rating! - Jay Silva
Verified by Mutual of Omaha Mortgage
You actually seemed to be interested in my business when no one else seemed to try for it. The truth is anyone who reached out first would have gotten the business. But the solution was the best one.
Business response:
Thanks for your feedback, James. I'm glad to hear that you found our solution to be the best one. At Mutual of Omaha Mortgage, we strive to show interest and dedicate effort to each of our clients. I'm happy I was able to help with your needs. Looking forward to assisting you in the future. Cheers! Jay Silva
Verified by Mutual of Omaha Mortgage
Jay Silva made the whole process very painless. Everything was clearly explained and he was very responsive when I texted questions, despite him being in another time zone and probably was answering me during non-work hours. I really appreciated this efficiency and professionalism. I would recommend him to friends and family.
Business response:
I'm truly appreciative of your positive feedback, Aimye! It was my pleasure to guide you through the process and provide prompt responses to your questions. I always strive to offer the best service possible, regardless of time zones! I'm thrilled to hear that you found the process painless and my service efficient and professional. Your recommendation to friends and family means a lot to me. I look forward to possibly working with you again in the future. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jay was very well informed and made the entire process easy.
Business response:
I'm absolutely thrilled to hear your positive feedback, Robin. It was my pleasure to assist you throughout the process and I'm glad I could make it easy for you. Your satisfaction is my top priority. If you have any other questions or if you need assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
My originator(Jay)is a wonderful person to work with. He is full of knowledge of the process. Jay is very professional and understanding. He is the type of person the world would be better if there were more like him in it. We thank GOD for Jay Silva!
Business response:
I can't express how much your words mean to me, Mary. I'm truly moved to read about your positive experience working with me. I strive to provide the best service possible, and your kind words reassure me that it's making a difference. I'm grateful for your trust in me and Mutual of Omaha Mortgage. Remember, if you have any questions, don't hesitate to reach out, I'm here to assist. Thank you for your wonderful review!
Verified by Mutual of Omaha Mortgage
Work with Jay Silva was the best experience I had ever. Very polite and helpful person!! Ill recommend Jay Silva who has needed
Business response:
I'm sincerely glad to hear you had a positive experience, Henry! Ensuring my clients feel supported is always my top priority at Mutual of Omaha Mortgage. I'm thrilled I was able to make that happen for you. Thank you for your kind words and your recommendation. Looking forward to working with you in the future.
Verified by Mutual of Omaha Mortgage
Thoughtfulness, pleasant conversation, and willingness to put up with my quirks. Never treated me like an idiot, unlike reps from other lenders, even though I may have deserved it.
Business response:
I'm delighted to hear that you had a positive experience with me, Roy. It was truly a pleasure helping you navigate through this process, quirks and all. Your review means a lot to me and to all of us at Mutual of Omaha Mortgage. We always strive to treat every client with utmost respect and patience. I'm glad to hear that this approach resonated with you. Looking forward to serving you in the future. Thanks for choosing us and for the 5-star rating. -Jay Silva
Jay Silva of Mutual of Omaha Mortgage has a 4.9 star rating with 29 reviews.
Jay Silva of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.