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5055 W. Park Boulevard, Suite 550, Plano, TX, 75093, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Smooth close . I was informed every step of the way and there were no last minute changes. I recommend them without reservation.
Jerome was awesome and definitely went the extra mile to get me the terms I needed. He walked me through the entire process very professionally and in a warm and friendly manner, helping me make good decisions each step of the way to make things as smooth as possible. Even when we hit some bumps along the way he was quick to intercept the issue and confront the challenges effectively. Can’t recommend him highly enough!
Out of the blue I was contacted by Jerome to follow up on my file. I was somewhat skeptical as he was a new person, and I am so glad he did reach out to me! Jerome stayed professional, courteous, and continued to be 100% all about processing our loan. At many times I felt like I was his only customer because he stayed attentive and always there to answer any questions I had. Jerome is wonderful and speaking for me and my family, anyone should be as fortunate as we were to have him processing our loan. Thank you again Je... read more
Jerome is the best!
Mr. Jerome Schneider was most courteous and fantastic; he communicated extremely well and let me know exactly what to expect without ever overpromise anything... yet every single thing he mentioned came through with flying colors. We were able to close the new construction house in a record 3 week from start to finish. Absolutely topnotch service!!
If I could leave 0 stars, I absolutely would. With my knowledge of the home buying and sales industry, I understand that unexpected issues can arise during the process. However, as a loan officer, it is critical to be proactive, efficient, and to communicate clearly with consumers. From the moment we were introduced to Jerome Schneider, things felt uneasy. Jerome quoted us multiple interest rates after our initial agreement, each time increasing the rate despite being made aware that we were already approved with another l... read more
would not recommend Jerome to anyone. He was careless with our file, unresponsive when we needed answers, and constantly came back with last-minute requests that should have been handled weeks earlier. Instead of guiding us through the process, he created obstacles and left us feeling blindsided. What should have been a smooth, exciting experience turned into stress and disappointment because of his lack of professionalism. Save yourself the headache—do not work with Jerome.
My experience with Jerome was extremely unprofessional and frustrating. From the very beginning, he showed a lack of organization, poor communication, and constant last-minute requests that made the entire process unnecessarily stressful. Despite providing all requested documents well in advance, Jerome failed to handle things properly and created false accusations against me and my husband. What made matters worse was the complete lack of accountability—he often contradicted himself and left us scrambling days before criti... read more
Jerome has the worst customer service and is very unprofessional. I do not recommend anyone to use him nor Creatmark.
Jerome Schneider at Crestmark Mortgage Company, LTD | NMLS# 403905 has a 4.5 star rating with 37 reviews.
Jerome Schneider at Crestmark Mortgage Company, LTD | NMLS# 403905 is open now. It will close at 6:00 p.m.