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Jill Killen of Keller Home Loans
- Mortgage Lenders
- Schaumburg, IL
About this business
Location details
953 American Lane, 1st Floor, Suite 120A, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jill was super responsive and available to answer any questions I had.
Business response:
I'm thrilled to hear about your positive experience, Peyton! It's always my goal to be as responsive and informative as possible. Your rating means a lot to me, and to everyone here at Keller Home Loans. Thank you for trusting me with your mortgage needs. Don't hesitate to reach out if you have any other questions in the future.
Verified by Mutual of Omaha Mortgage
Jill was amazing. She gets a Great for her service. The only issue I have is that as soon as a hard pull was done on my credit report my phone started ringing non stop with solicitation calls. I was receiving up to 40 per day up until this week. I am still having some trickle in yet they are not as bad as they were. Other than that the experience was great.
Business response:
I'm really pleased to hear that you were satisfied with my service, Elysa. It's my goal to ensure that every step of your mortgage process is smooth and hassle-free. I'm sorry to hear about the issue with the solicitation calls following the hard pull on your credit report. Please know we take client feedback seriously, and I will be looking into this issue to see how we can prevent such an occurrence in the future. I'm glad to know that, despite this inconvenience, your overall experience with Mutual of Omaha Mortgage was p... read more
Verified by Mutual of Omaha Mortgage
Jill and Teresa were a huge help every step of the way.
Business response:
I'm thrilled to hear that you had a positive experience with us, Kirk! We always strive to provide the highest level of service to our customers and I'm glad to hear that Teresa and I were able to assist you in your journey. We look forward to providing you the same quality of service in the future. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating!
Verified by Mutual of Omaha Mortgage
Everything went so much more smoothly than we expected. Jill and Teresa were sooo communicative, even if nothing happened, Jill reached out daily with support and explanations that was happening. They made a very intimidating and daunting task digestible and doable. From the first meeting with Jill to closing and 5 offers we ended up closing within 40 days. It was unbelievable. We are so grateful to Jill and her team of experts.
Business response:
Thank you so much for your glowing review, Tricia! I'm delighted to hear that the process went smoothly and that you found the communication helpful. Navigating the mortgage process can indeed be a little daunting, but it's my goal to make it as understandable and manageable as possible. I'm thrilled that we could help you close within such a short timeframe. We appreciate your trust in Mutual of Omaha Mortgage, and I along with my team will always be here for any future support you may need.
Verified by Mutual of Omaha Mortgage
Great communication, efficient work, exceeded expectations, consistently gave updates. Can’t say enough good things!
Business response:
Thank you for the kind words, Roger. I'm really pleased to hear that you were happy with the communication and efficiency of my work at Mutual of Omaha Mortgage. It's incredibly rewarding to receive such positive feedback and to know that I exceeded your expectations. I always strive to keep my clients updated because I believe that it's an essential part of a great service. I look forward to the opportunity to work with you again in the future.
Verified by Mutual of Omaha Mortgage
Amazing team, incredibly helpful, extremely prompt! Exactly what I wanted as a first time buyer.
Business response:
I'm delighted to hear about your positive experience, Bryce! It means a lot to our team at Keller Home Loans that we could make your first-time buying process smooth and enjoyable. We appreciate your 5-star rating and kind words. Looking forward to assisting you again in the future! AND a big THANK YOU for your service - Jill Killen
Verified by Mutual of Omaha Mortgage
Jill was awesome to work with. Great communication and everything went so smoothly.
Business response:
Thank you for your kind words and perfect rating, Lisa. It was a pleasure to work with you too. At Keller Home Loans, we always strive to provide smooth and efficient service. So it's wonderful to hear that was your experience. Please don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Jill and Theresa were a pleasure! I felt like I was in great hands and feel like Jill truly understood my circumstances and educated me on all scenarios so I could make the right decision for my mortgage. They are both knowledgeable, friendly, and made this process easy and non worrisome. Kudos to them both!
Business response:
Thank you so much for the glowing review, Michelle. We're thrilled to hear that you felt at ease and well-informed throughout the process. Our goal at Mutual of Omaha Mortgage is always to ensure our clients understand all their options and make the best decision for their circumstances. It was truly a pleasure assisting you, and your positive feedback is greatly appreciated. Thank you for trusting us with your mortgage needs!
Verified by Mutual of Omaha Mortgage
Jill and Teresa were so amazing to work with. They got everything done quick and stayed organized the entire time. This was mine and my husbands first time buying a house so we had plenty of questions throughout the process, however most were answered before we had a chance to ask them. Both Jill and Teresa made things very transparent and easy to understand while we worked through the process of home buying. If you want professionals who work quickly, thoroughly, and are very kind, I recommend working with Jill and Teresa!
Business response:
Hausha, I'm so pleased to hear that you and Toby had a positive experience with us during your first home purchase. Thank you so much for your kind recommendation of our services at Keller Home Loans! We loved working with you. Enjoy your new home!!
Frequently asked questions about Jill Killen of Keller Home Loans
How is Jill Killen of Keller Home Loans rated?
Jill Killen of Keller Home Loans has a 5 star rating with 65 reviews.
When is Jill Killen of Keller Home Loans open?
Jill Killen of Keller Home Loans is closed now. It will open at 8:00 a.m.