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Jill Killen of Keller Home Loans
- Mortgage Lenders
- Schaumburg, IL
About this business
Location details
953 American Lane, 1st Floor, Suite 120A, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Very thorough. Answered questions quickly. Made it easy for me when things got difficult
Business response:
I'm so glad to hear that you found our process to be thorough and easy, Joshua. Your satisfaction was my top priority, especially when we encountered an issue we had no control over. Glad it all worked out in the end. It was genuinely a pleasure to assist you. Thank you for the fantastic 5-star rating. It means a lot to me. Feel free to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Jill was a pleasure to work with and kept me in the loop of things the whole time. She was great at communicating and following through every step of the way
Business response:
Thank you, Michelle, for such a positive review! I'm thrilled to hear that you had a good experience during the process. Communication is key in our line of work, so I'm glad I was able to keep you updated and follow through every step of the way. You did the same & were awesome to work with as well.
Verified by Mutual of Omaha Mortgage
Jiill was there from beginning to end. She made sure the job was done even when it looked like there are hiccups on the process. She was genuine and professional.
Business response:
It's an honor to read your feedback, Marty. I'm thrilled to know that you appreciated my commitment to making sure the job was done, despite any hiccups along the way. Your satisfaction is my priority and it's wonderful to hear that my efforts made a difference to your experience with Mutual of Omaha Mortgage. Thank you for the perfect rating. I look forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Jill was super responsive and available to answer any questions I had.
Business response:
I'm thrilled to hear about your positive experience, Peyton! It's always my goal to be as responsive and informative as possible. Your rating means a lot to me, and to everyone here at Keller Home Loans. Thank you for trusting me with your mortgage needs. Don't hesitate to reach out if you have any other questions in the future.
Verified by Mutual of Omaha Mortgage
Jill was amazing. She gets a Great for her service. The only issue I have is that as soon as a hard pull was done on my credit report my phone started ringing non stop with solicitation calls. I was receiving up to 40 per day up until this week. I am still having some trickle in yet they are not as bad as they were. Other than that the experience was great.
Business response:
I'm really pleased to hear that you were satisfied with my service, Elysa. It's my goal to ensure that every step of your mortgage process is smooth and hassle-free. I'm sorry to hear about the issue with the solicitation calls following the hard pull on your credit report. Please know we take client feedback seriously, and I will be looking into this issue to see how we can prevent such an occurrence in the future. I'm glad to know that, despite this inconvenience, your overall experience with Mutual of Omaha Mortgage was p... read more
Verified by Mutual of Omaha Mortgage
Jill and Teresa were a huge help every step of the way.
Business response:
I'm thrilled to hear that you had a positive experience with us, Kirk! We always strive to provide the highest level of service to our customers and I'm glad to hear that Teresa and I were able to assist you in your journey. We look forward to providing you the same quality of service in the future. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating!
Verified by Mutual of Omaha Mortgage
Everything went so much more smoothly than we expected. Jill and Teresa were sooo communicative, even if nothing happened, Jill reached out daily with support and explanations that was happening. They made a very intimidating and daunting task digestible and doable. From the first meeting with Jill to closing and 5 offers we ended up closing within 40 days. It was unbelievable. We are so grateful to Jill and her team of experts.
Business response:
Thank you so much for your glowing review, Tricia! I'm delighted to hear that the process went smoothly and that you found the communication helpful. Navigating the mortgage process can indeed be a little daunting, but it's my goal to make it as understandable and manageable as possible. I'm thrilled that we could help you close within such a short timeframe. We appreciate your trust in Mutual of Omaha Mortgage, and I along with my team will always be here for any future support you may need.
Verified by Mutual of Omaha Mortgage
Great communication, efficient work, exceeded expectations, consistently gave updates. Can’t say enough good things!
Business response:
Thank you for the kind words, Roger. I'm really pleased to hear that you were happy with the communication and efficiency of my work at Mutual of Omaha Mortgage. It's incredibly rewarding to receive such positive feedback and to know that I exceeded your expectations. I always strive to keep my clients updated because I believe that it's an essential part of a great service. I look forward to the opportunity to work with you again in the future.
Verified by Mutual of Omaha Mortgage
Amazing team, incredibly helpful, extremely prompt! Exactly what I wanted as a first time buyer.
Business response:
I'm delighted to hear about your positive experience, Bryce! It means a lot to our team at Keller Home Loans that we could make your first-time buying process smooth and enjoyable. We appreciate your 5-star rating and kind words. Looking forward to assisting you again in the future! AND a big THANK YOU for your service - Jill Killen
Frequently asked questions about Jill Killen of Keller Home Loans
How is Jill Killen of Keller Home Loans rated?
Jill Killen of Keller Home Loans has a 5 star rating with 59 reviews.
When is Jill Killen of Keller Home Loans open?
Jill Killen of Keller Home Loans is open now. It will close at 6:00 p.m.