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Joel Bolton of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
The rates and the speed
Business response:
Thank you Ross. I'm happy to help you any time.
Verified by Mutual of Omaha Mortgage
Very easy process and low fees
Business response:
Thank you so much Lori. I'm happy to help you any time.
Verified by Mutual of Omaha Mortgage
Everything went smoothly
Business response:
Thank you Edward! It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Joel was very communicative, responding to emails in a matter of minutes. He walked us through every step of the process and was able to get us a great interest rate.
Business response:
I'm thrilled to hear that you had a positive experience with the mortgage process, Victor. It was a pleasure assisting you and ensuring you received a great interest rate. Thank you for your kind words about my communication and guidance.
Verified by Mutual of Omaha Mortgage
More clarity during the underwriting process when asking for certain information. Desired requests followed by a reason for request would be cause for applicant be more forthcoming.
Business response:
I appreciate your feedback regarding the clarity of information requests during the underwriting process. I understand how important clear communication is and will ensure that we provide more detailed explanations in the future. Thank you for bringing this to my attention, and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
The process was organized well. We had a problem with our bank not posted the funds they received on our behalf, and Joel jumped on the problem immediately.
Business response:
I'm glad to hear that the process was organized well for you. It was my pleasure to assist promptly with the issue regarding your bank. Thank you for your review and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Joel Bolton is great and we are excited to work with him and his team again. professional, responsible, effection. Great job!
Business response:
Thank you for your kind words, Ping. I'm thrilled to hear that you had a positive experience with our team at Mutual of Omaha Mortgage. We look forward to the opportunity to work with you again.
Verified by Mutual of Omaha Mortgage
The mortgage processing experience was smooth and efficient. The team was professional, responsive, and kept me informed every step of the way. They made a complex process feel simple and stress-free. Highly recommended!
Business response:
I'm delighted to hear that your mortgage processing experience was smooth and efficient. It was a pleasure assisting you, and I appreciate your recommendation.
Verified by Mutual of Omaha Mortgage
Joel answered emails in a timely fashion and things seemed to get done quickly so that deadlines could be met . There were a few times where it was hard to reach someone by phone. But an email did then follow answering my questions . Overall the experience was good and would use/recommend Mutual of Omaha again.
Business response:
I'm glad to hear that your experience was positive overall and that I could assist in meeting your deadlines. I appreciate your feedback about phone communication and will work on improving this aspect. Thank you for considering us again for your future needs and for recommending Mutual of Omaha Mortgage.
Frequently asked questions about Joel Bolton of Mutual of Omaha Mortgage
How is Joel Bolton of Mutual of Omaha Mortgage rated?
Joel Bolton of Mutual of Omaha Mortgage has a 4.9 star rating with 44 reviews.
When is Joel Bolton of Mutual of Omaha Mortgage open?
Joel Bolton of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.