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525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by Mutual of Omaha Mortgage
Always responsive and acted like a normal human being. Was not a slick talking salesman. Never pushy.
Business response:
I'm glad to hear that you appreciated my approach and responsiveness throughout the process. It was a pleasure working with you at Mutual of Omaha Mortgage. Thank you for your kind words.
Verified by Mutual of Omaha Mortgage
He is great with any help
Business response:
I'm glad to hear that you found my assistance helpful. It was a pleasure working with you, and I appreciate your positive feedback. If you have any more questions or need further assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Joel was helpful throughout the process and always very responsive. On top of that, he was able to provide us with a very competitive rate. We would absolutely recommend him (and already have) to friends and family.
Business response:
John, I wanted to take a moment to personally thank you for your kind words and for trusting me with your mortgage process. It's fantastic to hear that you found my service responsive and the rate competitive. Your willingness to recommend me to friends and family means a lot, and it's the highest compliment I could receive. I'm thrilled to have been able to help you and look forward to assisting you or your loved ones in the future.
Verified by Mutual of Omaha Mortgage
Responsive personnel and easy process
Business response:
Hi Leo, Thanks so much for taking the time to leave a review. I'm really glad to hear that you found the process easy and that our team was responsive to your needs. It means a lot to us to know that we're making the mortgage experience smooth for our clients. If there's anything else you need or if you have further feedback, please feel free to reach out. I'm here to help! Best, Joel
Verified by Mutual of Omaha Mortgage
Joel very straightforward, helpful, and made everything easy
Business response:
Ethan, I'm thrilled to hear that you had a positive experience working with me at Mutual of Omaha Mortgage. Making the process straightforward and easy for you is always my goal, so your feedback means a lot. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thanks again for your kind words!
Verified by Mutual of Omaha Mortgage
Joel was very responsive despite my insane work schedule. Mornings, nights, weekends, he answered my questions or at least consulted people who knew the answers virtually immediately after I had them, not only getting me the answers, but making sure they were broken down in a manner that a first-time home buyer like me could understand them. I would certainly work with Joel again.
Business response:
Alex, thank you so much for the kind words! It was truly a pleasure working with you and helping you navigate the home buying process. I understand how hectic life can get, so I'm glad I could be there when you needed. Breaking things down so they’re easy to understand is important to me, especially for first-time buyers. I’m thrilled to hear you felt supported. Looking forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Joel and his team are amazing. From the very start Joel was very open and transparent. He provided great advice and options for our loan refinance. He walked us through the process and provided different options, so that we could make an educated, informed decision on loan and interest rate options. He was very accessible and responsive. I highly recommend Joel for your mortgage needs.
Business response:
Paul, thanks so much for the kind words. I really appreciate you taking the time to share your experience. Helping folks like you navigate the refinancing process is what I enjoy most about my work at Mutual of Omaha Mortgage. I'm thrilled to hear that you found the process smooth and that the information I provided was helpful in making an informed decision. It was a pleasure working with you, and I'm grateful for your recommendation.
Verified by Mutual of Omaha Mortgage
Joel and his team were absolutely phenomenal. They were super timely and responsive from our initial contact, through the initial application, up to receiving final underwriting approval for closing. There was never a point in the process where we were anxious or concerned. Joel and his team were timely, communicative, and ultimately delivered at every point. Their rate and fees were also the most competitive among the several loan offers we received, including from our credit union. Highly recommend and would not hesitate t... read more
Business response:
Thank you so much Ernest! It was a pleasure working with you as well. I would be happy to help you any time!
Verified by Mutual of Omaha Mortgage
Joel Bolton and his team provided my husband and I with excellent service and knowledge during our home purchase. They were very timely in responding to all our questions and concerns, and found us the best mortgage solution for our needs. We highly recommend Joel!
Business response:
I'm truly humbled by your kind words, Lenore. It was a pleasure to work with both you and your husband on your home purchase. My team and I at Mutual of Omaha Mortgage are thrilled to hear we could provide you with a timely and knowledgeable service. We always strive to find the best mortgage solutions tailored to our client's needs. Thank you for recommending us, we greatly appreciate it! Next time you have any questions or if you need help in the future, don't hesitate to reach out.
Joel Bolton of Mutual of Omaha Mortgage has a 4.9 star rating with 44 reviews.
Joel Bolton of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.