This profile has been claimed by the business owner or representative.
JOEY Bentall One
- Restaurants
- Vancouver, BC
About this business
Location details
507 Burrard St, Vancouver, Vancouver, BC, V7X 8A8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:30 a.m. to Midnight | |
| Sun | 11:30 a.m. to Midnight |
Food was very good and always a great atmosphere when we visit. Usually stop once per trip as the value is amazing and every dish tastes amazing!
Business response:
Hi Jonathan, Thank you for your kind words! We're thrilled to hear that you enjoy our food and appreciate the atmosphere during your visits. It's wonderful to know that we provide great value and delicious dishes that make your trips special. We look forward to welcoming you back on your next visit! Warm regards, Ashley—Guest Service Manager
Was there for Mother’s Day with my Son. Our meal was amazing and the crème brulee cheesecake for desert was fabulous.
Business response:
Hi Linda, Thank you for your kind words! We're thrilled to hear that you and your son had an amazing Mother's Day with us and enjoyed your meal, especially the tropical crème brûlée cheesecake. We appreciate your feedback and look forward to welcoming you back soon! Warm regards, Ashley—Guest Service Manager
My husband and I went to dinner at Joey’s. We are from Florida and we had never been to the Vancouver area. When our waitress, Kass, introduced herself she was so sweet and friendly. Throughout the evening Kass provided so many great suggestions for our visit and went above and beyond to write down a list of wonderful places to see. She was amazing!! We also had another waitress, Sky, who was also fantastic! The food and drinks were yummy and prices were good. I have to say that what will bring us back to Joey’s will be the ... read more
Business response:
Hi Karen, Thank you for sharing your wonderful experience at Joey Bentall One! We’re thrilled to hear that both Kass and Sky provided exceptional service during your visit. We are thrilled to learn that Kass exceeded your expectations with her recommendations, making your evening truly memorable. We appreciate your kind words about our food, drinks, and pricing as well. Your feedback is invaluable, and we look forward to welcoming you back on your next trip to Vancouver! Warm regards, Ashley—Guest Service Manager
Great experience as always they did a fantastic service
Business response:
Hi Mahesh, We appreciate your positive words! Thank you so much for taking the time to share your experience with us. We’re truly grateful for guests like you, and your review reaffirms the hard work we put in every day. We look forward to seeing you again soon! Warm regards, Ashley—Guest Service Manager
Sometimes, I love it here and sometimes it's a miss. Today was one of those misses. I don't want to be harsh in my review as I can only imagine what the staff had gone through prior to my arrival (mother's Day lunch / brunch). However I have to say the host, server and manager on for happy hour just seemed "over it". While again I understand the day they just had there still needs to be a level of professionalism which was not there. The host seemed annoyed, the service was slow, the manager seemed indifferent.
Business response:
Hello Amber, Thank you for sharing your experience with us. We appreciate your understanding of the challenges our team faced during a busy Mother's Day service. However, we regret that the level of professionalism you encountered did not meet our standards. Your observations about the host, server, and manager are important to us, and we will address these concerns internally to ensure a more positive experience in the future. We value your feedback and hope to provide you with a better visit next time. I would love the cha... read more
Made reservations for dinner with friends while visiting Vancouver. There are several Joey restaurants in the city, but this one has availability. We were seated in the back lounge area which worked out great because it was quieter and brighter- the front restaurant was a younger crowd - very vibrant. We had a really sweet waitress who was a native of Vancouver and she was terrific- not too much, but attentive and funny. The food was excellent as well. A varied menu of steak, sushi and pasta. Everyone found something to thei... read more
Business response:
Hello, Paula! Thank you for sharing your experience with us at Joey Bentall One. We're thrilled to hear that the back lounge area provided a quieter and brighter atmosphere for your dinner with friends. It's wonderful to know that our waitress made a positive impression with her attentiveness and humor. Your feedback is appreciated, and we hope to welcome you back soon! May you have the best day! Warm regards, Ashley—Guest Service Manager
Our waitress Lily was amazing, a great Mother’s Day luncheon.
Business response:
Hi Daysi, Thank you so much for the review! We agree that Lily is a wonderful asset to the team; she will be thrilled to hear your kind words! Thank you for joining us for Mother's Day! Warm regards, Ashley—Guest Service Manager
Great diverse menu and very attentive service. Very nice ambience. 
Business response:
Hi Steve! Thank you for leaving us a review! We always appreciate positive feedback from our guests and look forward to welcoming you back soon. Have the best day! Warm regards, Ashley Fenrich—Guest Service Manager
New test kitchen item, chicken fried rice bowl, very unappetizing, too much sauce. Only took a few bites, do not recommend. The roasted corn guacamole made up for it. Delicious! Lovely wait staff, went the extra mile to accommodate our service dog.
Business response:
Good day, Robert, Thank you for sharing your experience with us. We're sorry to hear that the thai fried rice bowl did not meet your expectations due to its taste and sauce quantity; we appreciate your honesty as it helps us improve our menu offerings. We're glad to know you enjoyed the roasted corn guacamole and found our wait staff accommodating for your service dog. Your feedback is invaluable, we apprciate it and you. I would love the chance to connect with you and rectify this situation. Please reach out to me at ashley... read more
Frequently asked questions about JOEY Bentall One
How is JOEY Bentall One rated?
JOEY Bentall One has a 4.6 star rating with 5,779 reviews.
When is JOEY Bentall One open?
JOEY Bentall One is open now. It will close tomorrow at 12:00 a.m.