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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
We had the fish tacos which were good. They charged extra for swapping fries for salad. There were challenges when it came to using the $50 and $10 voucher, however, the staff and management went out of their way to resolve the issue. It was nice to see that customer service was a priority. Much appreciated!
Business response:
Hello Cathy, Thank you for taking the time to provide us with this feedback. I am glad to hear we were able to resolve your issue promptly. If there is anything we could do in the future to turn those 4-stars into 5, please reach out to me directly (email sent privately). Best, Serena Macri Guest Service Manager
The service was amazing. Lauren, Miguel and others were so attentive.
Business response:
Hello Maureen, Thank you so much for your kind words about Lauren and Miguel! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
The service and food were both excellent. Glad we had a reservation, it was busy but our food and drinks still came out pretty quickly.
Business response:
Hello Jessica, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
All was good, our server was great! Even though kitchen made a mistake, she covered and solved it very well.
Business response:
Hello Ugur, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
Food was just ok for the price. The cocktails were subpar.
Business response:
Hello Karan, Thank you for taking the time to provide us with this feedback. I would love the opportunity to discuss your experience further. Please check your private messages for my contact information. I look forward to hearing from you Best, Serena Macri Guest Service Manager
We were warmly welcomed. The gift of a glass of sparkling wine was appreciated. We were given a choice of seating. We didn’t know that it was happy hour, but it was pointed out to us that some of the items we ordered were available on the happy hour menu. Service was friendly and efficient. Food was delicious and they served a great negroni.
Business response:
Hello Anne, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
1st time visiting, food and service really good, it was a show night so place was packed but everything came out at the same time and was presented well and tasted great , one minus point was the table location, which is a total random issue but it meant to us every time someone came into the restaurant we go hit with cold air from outside.. no big deal and didn’t spoil a pleasant experience
Business response:
Hello Jason, Thank you for taking the time to provide us with this feedback. First and foremost I am glad to hear that you enjoyed your experience overall. I am sorry to hear you were sat at a table that had a draft coming from the door. We are actively working on a fix with our front door to ensure none of the tables experience the draft from it. If you have any other concerns please feel free to reach out to us. Best, Serena Macri Guest Service Manager
The food was phenomenal. Everyone at our table absolutely loved it and thought their meals were superb
Business response:
Hello Sherri, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
We had made a reservation which made a really big difference as we were seated at the appropriate time. The service was top notch and we did not feel rushed . It is a very busy restaurant and I would suggest that you make reservations. They do accommodate walk ins but that may be a wait
Business response:
Hello Christine, Wow, what a fantastic review! We are delighted that you had such a great experience. Thank you for choosing us! Serena Macri Guest Service Manager
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.6 star rating with 10,524 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.