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JOEY Sherwood
- Restaurants
- Sherwood Park, AB
About this business
Location details
222 Baseline Rd #250, , Sherwood Park, AB, T8H1M4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Service and food were great. Not happy being charged for more lettuce for my lettuce wrap. I received a very small amount of. My bowl was still full. I requested more lettuce. Not aware of the added fee
Business response:
We are happy to hear that you enjoyed the service and food at JOEY Sherwood. We apologize for any inconvenience regarding the lettuce wrap charge. Your feedback has been noted. Sincerely, Cody Robichaud General Manager JOEY Sherwood
Had the worst experience at Joeys Sherwood last night with my family. We always go to the location in south common because their service/food is the best but due to Mother’s Day everything was fully booked so we had to choose this location. We arrived 5 minutes before our reservation time and didn’t get seated until 10-15 minutes after because our table wasn’t clean. When we got seated, our server told us that the kitchen was 30 minutes behind so our food would come late. It would’ve been highly appreciated if that was told ... read more
Business response:
Hi Jeeya, Thank you for visiting JOEY and taking the time to leave your review. We would love to discuss your experience further in order to provide a better experience for your next visit and see where we can improve our service standards. If you could email me at crobichaud@joeyrestaurantscom, we'd greatly appreciate your feedback. We look forward to hearing from you soon, Sincerely, Cody Robichaud General Manager JOEY Sherwood
We had a lot of mix up with our food and getting what we had ordered. My grandson did not receive his salad and blackened chicken until we were all done. Fries were missed and also the bread. We were charged twice for the blackened chicken. We had to bring it to the attention of the waitress and took a couple of times to have it all corrected.
Business response:
Hi Mary, Thank you for visiting JOEY and taking the time to leave your review. We would love to discuss your experience further in order to provide a better experience for your next visit and see where we can improve our service standards. If you could email me at crobichaud@joeyrestaurantscom, we'd greatly appreciate your feedback. We look forward to hearing from you soon, Sincerely, Cody Robichaud General Manager JOEY Sherwood
Was disappointed in the service. Took a long time to get drinks as well as reorder drinks. Food was slow getting to the table as was not up to par as we’ve had in the past .
Business response:
Hi Dan! We are so sorry that we fell short on an exceptional experience for you. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. If you could email me at Alexa.eastlake@joeyrestaurantscom I would like to discuss this further. I look forward to hearing from you soon, Alexa Eastlake Guest Service Manager JOEY Sherwood
Very noisy in the bar. It was so noisy that it made it hard to converse
Business response:
Hello Bill ! Thank you for taking the time to leave a review. Apologies for the interruption to your experience. We look forward to hosting you again soon. Sincerely, Cody Robichaud General Manager JOEY Sherwood
Went for a birthday and was told that something would be organized such as a song and or a free desert. Neither came. Service was also very slow.
Business response:
Hi Emma , Thank you for taking the time to leave us a rating. We take feedback very seriously and want to know where we missed the mark to ensure an outstanding experience for your next visit. If you could email me at crobichaud@joeyrestaurantscom, I would like to discuss your experience with us further. We look forward to hearing from you soon, Sincerely, Cody Robichaud General Manager JOEY Sherwood
We love Joey and that’s why it was my daughter’s choice for her birthday celebration on a Monday night. Our waiter was not attentive at all. There was minimal interaction if at all. Not checking in or asking if any refill beverages were wanted. He did not make our 3 tables aware that he was going on a break leaving us on our own when we were well finished our meals wanting to order desert. This was our first bad experience, hopefully not a trend.
For the price of the meal I expected a lot more. The portion size was small.
We got our food before our drinks. And she. Asking the waitress for water they brought one glass of water to the table and we were a party of five. When I asked for another water she was very condescending towards us. Without having to say anything this was acknowledged by the management and it was corrected in a timely manner. I had never experienced this before I had always had great service at this location.
Frequently asked questions about JOEY Sherwood
How is JOEY Sherwood rated?
JOEY Sherwood has a 4.7 star rating with 6,959 reviews.
When is JOEY Sherwood open?
JOEY Sherwood is open now. It will close tomorrow at 1:00 a.m.