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Jon Ramsay of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
More communication and transparency throughout the process. Sending a text message on a Friday and being unreachable for the weekend up until I close is unacceptable. Not being available to fully explain processes and me having to rely on my realtor to do so is also unacceptable. Requesting a client to sign loan documents that are incorrect is mind blowing. Coming to the closing table on a Monday morning with the closing costs to not mirror what Jon initially said was horrible. I can’t move now because my closing costs excee... read more
Business response:
I'm genuinely sorry to hear about your recent experience, Jane. We strive to provide clear and consistent communication throughout the process and it's unfortunate to hear that this was not your experience with Jon Ramsay and Mutual of Omaha Mortgage. It's concerning to hear about the issues with the loan documents and the unexpected increase in closing costs. Your feedback is crucial for us to improve our service and we deeply regret the inconvenience caused to you and your family. We'll take your comments very seriously an... read more
Frequently asked questions about Jon Ramsay of Mutual of Omaha Mortgage
How is Jon Ramsay of Mutual of Omaha Mortgage rated?
Jon Ramsay of Mutual of Omaha Mortgage has a 4.9 star rating with 48 reviews.
When is Jon Ramsay of Mutual of Omaha Mortgage open?
Jon Ramsay of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.