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Jon Shafer of Mutual of Omaha Mortgage

5.0

About this business

Location details

5470 Kietzke Ln, Suite 300, Office 320, Reno, NV, 89511, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0236 reviews
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David R.'s profile image
David R. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon is awesome. It was great working with him. He's very down to earth and knoledgable. He really works for me, the buyer. I marked it as ok as the whole home buying process is rough. I'm not a fan of the process to buy a house. Its easier and way more fun buying a car and that's odd to me because a house is one of the biggest purchases you can make. Buying a house though is rough. Very complex, lots of things to do, paperwork, etc. I wish the whole process could be a bit smoother. I think that's more on lawmakers to fix t... read more

Business response:

Thank you, David, for sharing your experience and for the wonderful feedback about my role in your home buying journey. I truly appreciate your kind words and am pleased to hear that I could make part of the process smooth and supportive. I understand how complex and challenging buying a home can be, and I’m glad I could be there to assist as more of a trusted advisor than anything else. If you have any further questions or need assistance down the road, please don’t hesitate to reach out. 

Ronald R.'s profile image
Ronald R. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon, was positive , insightful and ahead of the process. He gave us timely information . 

Business response:

I'm delighted to hear that you found the process positive and insightful. It was a pleasure to assist you, and I'm glad that the information provided was timely and helpful. Thank you for your feedback. 

David S K.'s profile image
David S K. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon is very communicative and proactive. He never left me guessing. 

Business response:

Thank you so much for your kind words, David. It was a pleasure working with you, and I'm really glad to hear that you felt well-informed throughout the process. Keeping clients in the loop and making sure there are no surprises is important to me, so I'm thrilled that it made a difference for you. If you ever need anything in the future, don't hesitate to reach out. 

Jessica Natalie G.'s profile image
Jessica Natalie G. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon Shafer is a top notch loan officer. Jon made the process seamless by clearly explaining every step ensuring I understood all my options. His communication skills were excellent keeping me informed thoughout the process and responding to any concerns right away. I would highly recommend him to anyone looking for a knowledgeable, trustworthy and efficient loan officer. Jon truly went above and beyond to ensure that everything went smoothly. 

Business response:

Thank you so much, Jessica, for your kind words and stellar review. It was a pleasure assisting you through the mortgage process. I always strive to provide the best service possible, and I'm thrilled to hear that your experience was seamless and informative. Your trust and recommendation mean a lot to me. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again! 

Rachel L.'s profile image
Rachel L. 

Verified by Mutual of Omaha Mortgage

a year ago

So thorough and thoughtful DOWN TO THE LAST MINUTE! We cannot recommend Jon enough - there was no way that we would have been able to close without him even though it was during the holidays! Thank you for everything 

Business response:

I'm incredibly grateful for your kind words, Rachel! Your review made my day! It was my pleasure to assist you, especially during the holiday season. I'm delighted that I could help you close successfully. Remember, should you need anything in the future, Mutual of Omaha Mortgage is always here for you. Thank you again for choosing us and for your top rating. 

Jennifer H.'s profile image
Jennifer H. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon is an amazing person to work with. He made everything so easy. I seriously appreciate him! 

Business response:

I'm thrilled to hear that you had a positive experience working with me, Jennifer. It's always my goal to make processes as simple as possible for my clients. Your kind words and the time you took to share them truly mean a lot. If you ever have further financial needs or any questions, don't hesitate to reach out. Enjoy your day! 

Justin Rian Arreola M.'s profile image
Justin Rian Arreola M. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon made the process extremly convenient. Reciprocated the buyers efforts in meeting closing deadlines. Outstanding communication. Would recommend to friends and family. 

Business response:

I really appreciate your kind words and 5-star review, Justin. It was my pleasure to make the mortgage process convenient for you and meet the required deadlines. So pleased to know that you found our communication outstanding. Thank you for recommending Mutual of Omaha Mortgage to your friends and family. Don't hesitate to reach out if there's anything else you need in the future. 

Ian P.'s profile image
Ian P. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon is a fantastic person to work with, he makes it easy and communicates everything the whole way 

Business response:

I'm glad to hear that you had a positive experience, Ian. Your kind words mean a lot. It was a pleasure working with you, and I strive to make the process as straightforward and transparent as possible. Thank you for the great review and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future. - Jon Shafer 

Jeff B.'s profile image
Jeff B. 

Verified by Mutual of Omaha Mortgage

a year ago

Jon helped us get through the process quickly and efficiently due to tight time constraints with great success. 

Business response:

I'm thrilled to hear that you found our process efficient and successful, Jeff. Time constraints can certainly add pressure to a mortgage process, but I'm glad we were able to meet your expectations. Your feedback is highly appreciated and it motivates us to strive for excellence. Thank you for choosing Mutual of Omaha Mortgage. 

Frequently asked questions about Jon Shafer of Mutual of Omaha Mortgage

How is Jon Shafer of Mutual of Omaha Mortgage rated?

Jon Shafer of Mutual of Omaha Mortgage has a 5 star rating with 236 reviews. 

When is Jon Shafer of Mutual of Omaha Mortgage open?

Jon Shafer of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.