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5470 Kietzke Ln, Suite 300, Office 320, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jon Shafer is a top notch loan officer. Jon made the process seamless by clearly explaining every step ensuring I understood all my options. His communication skills were excellent keeping me informed thoughout the process and responding to any concerns right away. I would highly recommend him to anyone looking for a knowledgeable, trustworthy and efficient loan officer. Jon truly went above and beyond to ensure that everything went smoothly.
Business response:
Thank you so much, Jessica, for your kind words and stellar review. It was a pleasure assisting you through the mortgage process. I always strive to provide the best service possible, and I'm thrilled to hear that your experience was seamless and informative. Your trust and recommendation mean a lot to me. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again!
Verified by Mutual of Omaha Mortgage
So thorough and thoughtful DOWN TO THE LAST MINUTE! We cannot recommend Jon enough - there was no way that we would have been able to close without him even though it was during the holidays! Thank you for everything
Business response:
I'm incredibly grateful for your kind words, Rachel! Your review made my day! It was my pleasure to assist you, especially during the holiday season. I'm delighted that I could help you close successfully. Remember, should you need anything in the future, Mutual of Omaha Mortgage is always here for you. Thank you again for choosing us and for your top rating.
Verified by Mutual of Omaha Mortgage
Jon is an amazing person to work with. He made everything so easy. I seriously appreciate him!
Business response:
I'm thrilled to hear that you had a positive experience working with me, Jennifer. It's always my goal to make processes as simple as possible for my clients. Your kind words and the time you took to share them truly mean a lot. If you ever have further financial needs or any questions, don't hesitate to reach out. Enjoy your day!
Verified by Mutual of Omaha Mortgage
Jon made the process extremly convenient. Reciprocated the buyers efforts in meeting closing deadlines. Outstanding communication. Would recommend to friends and family.
Business response:
I really appreciate your kind words and 5-star review, Justin. It was my pleasure to make the mortgage process convenient for you and meet the required deadlines. So pleased to know that you found our communication outstanding. Thank you for recommending Mutual of Omaha Mortgage to your friends and family. Don't hesitate to reach out if there's anything else you need in the future.
Verified by Mutual of Omaha Mortgage
Jon is a fantastic person to work with, he makes it easy and communicates everything the whole way
Business response:
I'm glad to hear that you had a positive experience, Ian. Your kind words mean a lot. It was a pleasure working with you, and I strive to make the process as straightforward and transparent as possible. Thank you for the great review and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future. - Jon Shafer
Verified by Mutual of Omaha Mortgage
Jon helped us get through the process quickly and efficiently due to tight time constraints with great success.
Business response:
I'm thrilled to hear that you found our process efficient and successful, Jeff. Time constraints can certainly add pressure to a mortgage process, but I'm glad we were able to meet your expectations. Your feedback is highly appreciated and it motivates us to strive for excellence. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Easy to talk to, easy to get ahold of, and returned calls if he was tied up at the time.
Business response:
I'm thrilled to hear about your positive experience, David. Your feedback means a lot to me. It's always my goal to be accessible to my clients and promptly return any missed calls. I'm glad this was beneficial to you. Let's keep in touch, and don't hesitate to reach out if you have any future needs. Thanks for choosing Mutual of Omaha Mortgage. - Jon Shafer
Verified by Mutual of Omaha Mortgage
Jon was above and beyond our expectations! He was a great advocate and great friend to us through this entire experience.
Business response:
I'm thrilled to hear you had such a positive experience, Joshua! It was an absolute pleasure working with you and being your advocate throughout your journey with Mutual of Omaha Mortgage. Your feedback means a lot to me and I'm glad I could exceed your expectations. Thank you for taking time to share this review and the 5-star rating. It's feedback like yours that helps me continually improve and deliver the best service possible. Looking forward to assisting you in future.
Verified by Mutual of Omaha Mortgage
Jon made it great. He is hands down the best. His responsiveness, knowledge, and customer service is unmatched. Jon really cares his clients and it shows through everything he does. Promote this guy to the top.
Business response:
I'm incredibly grateful for your positive feedback, Robert. I strive to provide the highest level of service and it's rewarding to know that this was reflected in your experience. Your support and kind words mean a lot and reaffirm the hard work I put into every client relationship. Thank you for choosing Mutual of Omaha Mortgage and for your recommendation. I look forward to assisting you in the future.
Jon Shafer of Mutual of Omaha Mortgage has a 5 star rating with 238 reviews.
Jon Shafer of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.