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5000 Pleasanton Ave Ste 120, Pleasanton, CA, 94566, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 1:00 p.m. | |
| Wed | 7:00 a.m. to 1:00 p.m. | |
| Thu | 7:00 a.m. to 1:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been a member at jumpstart since April 2024. I have been really disappointed in the staff especially with the health coaches. I am paying a lot of money and the health coaches are rude, a lot of drama, and petty. The PAs have gone thru a lot of turnover but overall I try to meet with them vs the health coaches Rebekah and Susan. I found out from an office staff member that Susan was talking about me. As a member paying a lot of money each month, I don't appreciate that and I think it's extremely unprofessional. The staf... read more
I went into this very excited as everything I had heard about this program said it was medically driven and customized to you. Unfortunately none of that is really true. You do not meet with or interact with a medical doctor at any point; nor is the diet customized in any way. When I had first called and inquired about the program I spoke with a women who said that this was not a no-carb weight loss program but after my second visit I learned that they want you to go no-carbs for at least two years (actually they say you can... read more
When I first started the program, the clinician who was there, Christy, was amazing and very supportive in my wight loss journey. Christy has since left and has been replaced with a judgy, condescending, and narrow minded clinician named Katrina. This clinician feels that since she can wear a white coat that says JumpStartMD on it, that she can give pediatric advice as well as parenting tips. The last session I went to was highly unprofessional as she felt the need to grill me on my parenting choices (if you're a parent y... read more
Business response:
We are so sorry to hear about your experience in our clinic. Our primary aim is to be nothing short of supportive of you and all of our members. I understand that you would like to discontinue the program and will proceed with processing your request. Our Member Support Director will also be reaching out to you as a follow up to hear more about your conversation with the clinician today.
This is an update to my five star review. I've continued to eat per the plan and exercise regularly, but my weight and percent fat continue to creep up. I had lost about 30 pounds, but I've gained back 15 pounds and my % fat is almost back to the level it was when I started the program. I'm not sure what was in the weekly shots. I lost weight when I was getting shoots weekly and kept if off ok on the maintenance program (monthly), but I haven't been able to keep the weight off without them.
OK, the diet works. BUT, it's just a high protein/low carb diet. I did this for I think 2 months and have had just as much success not going in as I did going in, still following the 'diet' they gave me originally. The FIRST visit is good; you get a good rundown on everything, and get your numbers, etc. Every other visit is basically a waste of time, you don't learn anything new, etc. It's just a weigh in and how are you doing - and THAT is not worth the cost. This is about 8 x more expensive than weight watchers, and ... read more
This started off as a great weight loss center. However, i stopped feeling supported when 100% of their staffed turned over 2-3 times. It became highly frustrating, there was no consistency in my visits or with counsellors. I had to constantly recap my journey and the program lost its effectiveness. Each clinician told me they were not going anywhere when I started to question the 3rd clinician about the turnover. She assured me she was here to stay. Met the 4th clinician and she said the same thing. (Can't believe it!) W... read more
I did the Jumpstart program for 3 months. Lost the weight I wanted. However, as soon as I am off the meds, it was really difficult to stick with the no carb no sugar low calorie regiment. Then I gained the weight back. This is not a long term solution but great if you want to loose weight in the short term.
I've spent the past few years working out consistently and eating clean, but was unable to lose my excess weight. In the spring of 2013 went to JumpstartMD with the hopes that they'd be able to identify what I was doing wrong. I spent $400 a month visiting their office for 15 minutes a week, which seemed way overpriced, but I was desperate for help. All they did was tell me I was eating the right foods already, injected me with amino acid shots, put me on appetite suppressants that made me jittery, and told me to stop workin... read more
Jumpstart MD charges $249.00 just for visit number 1 which includes an EKG test, weigh in, ingection of Methionine Inositol Choline which is supposed to help metabolize fat, 30 day supply multivitamin, ordering of a full metabolic panel bloodwork, a program guide, food tracker book, and supply of 1 weeks appetite suppressants. The first visit is really the only helpful visit, just to receive the supplies. They then charge $388.00 for the rest of the month and every month after that. These are 1 x week visits which just inclu... read more
JumpstartMD has a 4.2 star rating with 55 reviews.
JumpstartMD is closed now. It will open on Tuesday at 7:00 a.m.