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8701 East 116th Street, Suite 255, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My agent was excellent. Katy kept me informed every step of the process. Katy made my experience excellent with explanations and answered any issues I had. She explained so I could understand in a timely matter. She was there every step of the way. I want to thank her for her professionalism.
It was a joy to work with Katy Stutts Having done Motgages in the past Katy was areal breath of fresh air. She made the entire process easy and painless.She usually had the answers to my concerns before I even asked. Her professionalism was awsome.I cannot thank her enough!!
Easiest and fastest loan I have gotten Katy is GreatShe is knowledgeable, thorough, and very efficient.I have been through a number of loans and refinances andKaty made this process the very best experience I have hadDan Jennings
Very professional experience. Katy was very professional and efficient, she made what is sometimes a tedious and overwhelming process enjoyable.I would highly recommend her to others.
Our loan officer gave us excellent service and keep us updated through the process. Process was easy communication was very good. Updated on a daily basis. I have referred them to relatives already and will continue to.
Not happy anymore. The process was pretty fast and easy. My interest rate went up daily until the day we finalized but I ended up saving money each month. Now, several months later, I’m getting calls from a past creditor that was supposed to be paid off but was short and is in jeopardy of affecting my credit report. It may not be directly her fault this happened but I’ve left Katy several messages to get this fixed and I can’t get a return call from her.
Business response:
Thank you for sharing your concerns. Royal United Mortgage strives to provide excellent customer service from start to finish, and we take comments such as these seriously. The Compliance Department reviewed the scenario and found that our staff acted in good faith to ensure the loan structure achieved your goals. Our staff called the creditor in question to ensure the payoff was correct. Unfortunately, there are situations where creditors charge additional interest or fees even after a debt is paid. We do apologize for the ... read more
Katy Miller at Mutual of Omaha Mortgage has a 5 star rating with 88 reviews.
Katy Miller at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.