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Keke's Breakfast Cafe
- Breakfast & Brunch
- Lakeland, FL
About this business
Location details
4115 US Hwy 98 N, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
My family recommended this establishment as we're visiting from California. The food took a very long time to be made and although the waitress Heidi was nice, the hostess named Kasey was absolutely rude. She made rude remarks and she slammed the plate on the table. She had a very condescending attitude. I will not return to this place to eat.
VERY BAD! Long wait in an empty restaurant, long wait for COLD food, no syrup for French Toast or jelly for toast provided, requested check to pay was not provided. Not one positive thing.
Business response:
We're so sorry to hear about your poor experience. If you would like a team member to follow up, please email information@kekes.com. We'll try our best to make it right!
The omelets here are always dry and rubbery. I forgot because I haven't eaten here lately. I ordered the veggie omelet , light on the green pepper and what I got was an over abundance of them! Disappointing!! The waitress was extremely polite and very efficient but she said she was very sorry that my food was wrong but didn't offer to take it back. Bad customer service. So I guess I won't eat breakfast here but continue to eat an early lunch.
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
We went into the North Location on Sunday morning. We got seated all the way in the back by the back door. The waitress was quick to take our order, but things went downhill from there. My wife ordered 2 eggs and hashbrowns and I ordered the Ham and Cheese Omelet with grits. Nothing special. 30 minutes passed without any food or anyone telling us what the delay was. Then one of the other waitresses came and ask if we ordered a cup of bananas with our food. I told her no and we didn't even have our food. Then about 1 minute ... read more
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
I just order chicken and waffles from there, and they gave me now whipped cream like its supposed to have with it, and instead of they spicy syrup they gave me grape jam, wtf is up with these kekes restaurants in lakeland just giving you what they want. That was my last time ordering from kekes in Lakeland again.
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Today was our first day trying KeKe's Breakfast Cafe. We ordered a quantity of 2 of the Florida Pancakes to go. The pancakes did taste good. But online it shows that each order has 3 pancakes. Since we had 2 orders of it, we assumed we would get a total of 6 pancakes, 3 each. We only got 1 pancake each, 2 total. $31.98 before tax for only 2 total pancakes is definitely on the expensive side. My husband asked and they said the order was correct. So $15.99 per pancake. The website, Uber Eats, and DoorDash all show 3 pancakes i... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Waffles should be crispier, crunchier. Decent coffee yet nothing to write home about. Not real maple syrup available. Keep some even if you charge extra for it
Business response:
We're so sorry to hear about your poor experience. If you would like a team member to follow up, please email information@kekes.com. We'll try our best to make it right!
Very over priced for what you get we will stick to fatjacks we went very expensive for breakfast service was okay I got eggs and potatoes potatoes were not good only thing that was is the coffee
Business response:
John, We're sorry to hear that your experience at Keke's didn't meet your expectations. We strive to offer our customers a great value for their money and we're truly sorry if you felt otherwise. Your feedback about our lackluster eggs and potatoes is valuable, and we'll certainly use it to improve. We're glad you enjoyed our coffee, and we hope to have another opportunity to provide you with a more satisfying breakfast experience.
Never got to the food. Due to waiting for over an hour. There was only 3 other people in the cafe and they were complaining how their food was burnt. -update as I'm typing- come to find out, my family and I food has been sitting in the waiting window getting cold. Then the manager doesn't even know how to do a refund. Ridiculous.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.9 star rating with 5,194 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.