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Keke's Breakfast Cafe
- Breakfast & Brunch
- Nashville, TN
About this business
Location details
2278 Lebanon Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
This place was brand spanking new, just opened in December 2024. Excellent food, excellent service. Loved my southwest omelette, but my friend's sister ordered the Stuffed French Toast plus combo, which included 4 pieces of bacon (not 2 served at most places) and eggs. Tasted great and servers were very friendly, with them pouring my coffee constantly. Serve breakfast all day with a lunch menu after 10:30am. Love that Southern hospitality and the heart-attack inducing excellent cuisine. Worth being de-fibbed for. Have... read more
Husband and I went this past Monday around 11. Looking for a place to still get breakfast in the area and did not want fast food. Always looking to try new places. We found out they have only been open a few weeks. The atmosphere is very clean and bright and not loud. Nice decor. We were seated right away at a booth which does offer privacy from the table next to you. Our server (forgot her name) was quick to get to the table and was very friendly and pleasant. Overall service was spot on. She Brough coffee immediately b... read more
Business response:
K P., Thank you for sharing your positive experience and letting Keke's be part of your day. We can't wait to serve you again soon! -Keke's Donelson
Eggs Benedict, pancakes and sliced potato's were very good and came out quickly. Coffee also very good. Nice clean restaurant and everyone gets a booth seat.
Business response:
Julie J., Thank you for sharing your positive experience and letting Keke's be part of your day. We can't wait to serve you again soon! :) - Keke's Donelson
Internal policies and zero autonomy for the manager, triumphs over customer experience. My group of 8 asked to be seated in a half empty restaurant. Apparently only one section of the restaurant can accommodate 8 people and we were asked to wait. Despite calling ahead and confirming there was no wait for our group. We were flexible and suggested our group take two booths side by side. And was told no. Two different server sections and "policy " would not allow the split of servers. We happily suggested two servers, two c... read more
Business response:
Thank you for sharing your experience with us, John. We are truly sorry to hear about the challenges you faced during your visit. Your feedback is valuable to us and helps our team improve. We understand how frustrating it must have been, especially when flexibility was offered on your part. We will be sharing your feedback with the cafe management and area operations leadership to use as an opportunity for coaching and improvement. If you'd like a team member to follow up regarding your concerns or the specific policies... read more
We came into kks around 9am to get something to eat. Our server took our drinks and left, we both went to the bathroom (keep in mind we left for less than 30 seconds) only for us to come back to another server ( a white lady with dirty blonde hair in her 30s with lip injections ) taking away my partner and I's menus. She said that no one was at the table and had an attitude. Then our server processed to act conceited and condescending I don't know what that was about but she definitely made us feel uncomfortable and looked l... read more
Business response:
Hi Ida R. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
The waitress made sure to let us know how tired she was and literally SAT DOWN in our booth to take our order. All we had was eggs over easy with hot table sides - easiest thing on the menu. The rush was over yet it still took 40 minutes. Crappy greasy diner jelly in the plastic cups. Really??? Update: This standard corporate BS response shows how arrogant and overrated this place is. I did not even mention the fact that a couple sat down next to us and waited patiently but ultimately got up and left after being... read more
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
The hostess are horrible and clueless. They are unable to basic math. They need to have a manager at the Hendersonville location. The food is unseasoned, so if you are on a diet it's great.
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
The food was good but service was excruciating slow. We arrived around 11:15am and ordered 4 dishes and they didn't arrive until 12:30pm. The restaurant wasn't busy and only a few diners were inside. Asked for to-go boxes after paying the bill and we didn't get it until 15m later. Not sure what was going on but seems the staff just forget or not being attentive to customers.
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
The wait was about 30 minutes the waitress was not at all attentive we had to ask for refill. I had to ask for knives to butter on our pancakes and waffle the waffle was cold. The butter wouldn't even melt on it. The food just wasn't very good. I've been to other locations that has been wonderful.
Business response:
Thanks for sharing, Tawanda S.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.8 star rating with 4,307 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.