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1830 Bruce B Downs Blvd, Wesley Chapel, FL, 33543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
I ordered egg whites and french toast, and they somehow managed to burn the egg whites. Other than that, quite fast service, hence the extra star. Would not try again.
I rarely write negative reviews, but this experience needs to be shared because it reflects a serious decline in food quality. Yesterday I picked up breakfast from Keke's Breakfast Cafe, and the meal was extremely disappointing. I ordered French toast with egg whites and turkey links. The egg whites were partially burned and loaded with grease so much that the dominant taste was grease rather than eggs. The French toast was another letdown. Instead of being soft and moist, it was dry and hard, basically like plain toasted b... read more
Business response:
Hi Jorge - It looks like your review may have been cut short, but we welcome your feedback! Don't hesitate to email the details to customer.service@kekes.com so we can follow up with you directly. Thank you!
Cold overpriced breakfast. Do yourself a favor & dine elsewhere. Coffee was weak also and non responsive service.
Business response:
Lisa S., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
Will message up your take out ordered and then tell you they will call you back in 2 days. Messed up my order and never offered any recourse. I have been to Keke's all over Florida, many that are much busier than this location (Kissimmee and Tallahassee) and they are much more efficient with much better service. No I would not recommend this location at all. Will go to Village Inn or travel to IHOP. Wish they were closer, but at least they offer good food and good customer service.
Business response:
Thanks for sharing, Sylvia P.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
I ordered Eggs Benedict. It looked perfect when it arrived. When I cut into it, the eggs were cooked hard. I think the muffins were prepared well in advance of the eggs as the texture was tough. Of course, with dry eggs, there wasn't enough Hollandaise. The staff offered to replace them, but it would take too much time. A place specializing in breakfast should not be overcooking eggs. BTW, the heading says service could be improved. I can't alter it. The service is excellent.
Business response:
We're so sorry to hear about your poor experience. If you would like a team member to follow up, please email information@kekes.com. We'll try our best to make it right!
Kekes is the perfect place for a family who wants a cheap breakfast. The service is friendly, the food is good, and the atmosphere feels homey. This wasn't my first time dining at this establishment, and I had enjoyed my previous experiences there. However, something happened this time that didn't sit well with me. As the hostess walked to our table, she braided her hair while carrying menus and silverware. I worked as a server for over five years, and touching your hair while working at a restaurant is a big "NO." Many pe... read more
Business response:
Thanks for sharing, Cole L.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
We have made only one visit, and I doubt we'll be back. It was a very large, loud restaurant. The booth seating was not comfortable. Service was slow. They did have a large, basic menu. My husband had an omelet, which was prepared as requested with egg whites. I had a waffle which was fluffy, and had fresh strawberries. But the well prepared food could not make up for the lack of atmosphere and the challenge in having a conversation due to the high noise level.
Went on Saturday before Mother's Day. Wait time was decent but the food was beyond meh. Cold sausage under cooked doughy waffle waitress that didn't follow up after receiving our meals no drink refills. Overall a pretty terrible experience. Overpriced for the portions. Won't be back.
Business response:
Zachary, We are truly sorry to hear about your disappointing experience at our restaurant. We appreciate your feedback, and will work even harder to provide our guests with a 5-star experience. Your satisfaction is important to us, and we aim to provide a memorable dining experience for everyone, every time!
We stopped in for breakfast recently. The food is always good but since the pandemic I cannot get accustomed to these prices for a meal at a restaurant. This time the service was so poor that we had to complain to the manager. When the meal was served the food was brought out sporadically. I ordered eggs over with hotcakes as I enjoy them together. They served the eggs but it took another 10 minutes to get the hotcakes. Others in my party were also served in a similar manner. Not the servers fault but the kitchen. Also if I'... read more
Business response:
We appreciate your feedback, Vin, and we're very sorry to hear about your recent experience. We'll work harder to ensure a smoother and more timely service for you and your party on your next visit. Your input helps us improve, and we hope to welcome you back for a better dining experience at Keke's very soon.
Keke's Breakfast Cafe has a 4.9 star rating with 15,649 reviews.
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.