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Keke's Breakfast Cafe
- Breakfast & Brunch
- Grand Prairie, TX
About this business
Location details
1020 Mayfield Rd suite 630, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
I went to make an online order and went to submit my gift card but there was no where to input the gift card. I called and shared my concern and the guy on the phone said he'd take my order and proceeded to have me on hold for 7 minutes, enough time for me to arrive. When I arrived I place my order with to go and the server didn't know how to pay with a gift card and so she sent the manager to help. He admitted he was new so he was trying to figure it out. After 6 minutes of trying and me showing him the email and gift card ... read more
Business response:
Thank you so much for the glowing review!
The food was average! But my reason for the review is the waitress - she added items (fruit plate) I never ordered to the bill. The breakfast potatoes were cold, hard, and under seasoned... And then added a $10 tip which was unauthorized! I hope she's fired for stealing!! Definitely reaching out to my bank and I have my receipt as well.
Business response:
Hi Tot B. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
Prices double what they should be for the amount and quality compared to other places. They forgot someone in our group's meal and when we told them there was zero rush to get it out. Other groups sat and got their food before we got the dish. We waited but then ended up just finishing our meals and then it finally came out. Nothing offered as compensation, just a "whoops sorry." Chicken and waffles was a hotel breakfast waffle with a couple very skinny chicken fingers on top. Tasted fine but worth $6 imo.
Business response:
Sophia G., thank you for sharing your honest feedback with us. We take pride in offering abundant portions made with fresh, high-quality ingredients and we believe the value reflects the quality of the overall experience. That said, we always appreciate hearing from our guests and will share your comments with our team.
Today was our first time visiting KeKe (Grand Prairie) and it was NOT a good experience. We were seated and waited for almost 15-mins for a server. While waiting we noticed 6 servers standing talking at the front counter. Finally a server came and ask if he could take our order. I asked why did it take so long for someone to come to our table. He said we were seated at an unassigned table and they were discussing who should take the table. Needless to say, we decided not to stay and wait an hour for them to decided who shoul... read more
Business response:
Thanks for sharing, Loretta W.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
Food is great but expensive for breakfast pancakes are really good service is good but like I said it's expensive for breakfast
Business response:
Thank you for the kind note! We'll make sure to share back with the team and hope to see you again soon!
We waited an hour for a table, then sat for another hour before the waitress told us our order hadn't even been started. My family and I decidedto just leave. Happy Father's Day.
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Went here for Sunday brunch, while I know it's graduation time, summer, weekends are busy, etc. the service & the flow is what ruined it for us. Given an estimated wait time of 30 minutes, I get it's an estimate but it took about an hour. When we went to see how much longer after about 45 minutes one of the hostess said that parties that had been dining were taking too long & that the manager was going to go around encouraging them to wrap it up. The only reason we continued to wait was because we had two special needs kid... read more
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
service was very slow, arrogant server, we had to wait for 10 minutes before he even asked us if we need coffee or water need to train staff for common courtesy instead of confrontational . . .
Business response:
John A., we’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll be addressing this with the team at the cafe. Thank you for bringing it to our attention. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
Be ready to wait 3 hours to eat... very slow service and the food is decent i hope it's just be a it's somewhat new.
Business response:
Michael C., we’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll be addressing this with the team at the cafe. Thank you for bringing it to our attention. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.6 star rating with 2,463 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.