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1020 Mayfield Rd suite 630, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
We felt invisible waiting to be waited on and left. Menu was less than exciting. Not worth trying again. Looked nice.
The only reason i give 2 stars is because the staff was very nice and attentive. The food is not good, they don't know what french fries are. The ambiance is nice though. The eggs benedict wasn't cooked properly either
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Omer were so disappointed. We had a 30 min wait (understandable). A lot of staff standing around while we waited to see who our server would be. Ordered our drinks. Those are the reason for the star. Ordered our food. 2 exactly the same breakfast sandwich. 1 Create your own combo plate. Food took a LONG time to "start" coming out. 1 sandwich, which was $10 with a very very flat scrambled egg. Looked like 1/2 of an egg! And the toast for the Combo plate. Next came the O/E eggs for the combo plate, I asked about my san... read more
Business response:
Thank you for your sharing your feedback with us, Natalie. We are sorry to hear that your experience didn't meet your expectations. We appreciate your comments about the wait time and the service, as they help our team improve. It’s disappointing to hear that the food didn’t come out as expected. If you would like a team member to follow up with you, please email customer.service@kekes.com. We'll do our best to make it right!
So disappointed with my experience. I wanted to make a "to-go" order for a single item. Issue #1 came when I called the restaurant and no one picked up. I should've known to cut my losses from there, but since I was in the area anyway, I decided to stop by. On arrival, I asked to place a "to-go" order and was directed to the back of the restaurant. No one was available and no one made an effort to help me. After waiting for about 10min, I finally flagged down a waitress, who took my order. I then proceeded to wait another ~3... read more
Business response:
Hi Adanna Okere - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
The manager's behavior was rude and dismissive, which completely ruined the experience. I wouldn't recommend this place to anyone
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
I went to make an online order and went to submit my gift card but there was no where to input the gift card. I called and shared my concern and the guy on the phone said he'd take my order and proceeded to have me on hold for 7 minutes, enough time for me to arrive. When I arrived I place my order with to go and the server didn't know how to pay with a gift card and so she sent the manager to help. He admitted he was new so he was trying to figure it out. After 6 minutes of trying and me showing him the email and gift card ... read more
Business response:
Thank you so much for the glowing review!
The food was average! But my reason for the review is the waitress - she added items (fruit plate) I never ordered to the bill. The breakfast potatoes were cold, hard, and under seasoned... And then added a $10 tip which was unauthorized! I hope she's fired for stealing!! Definitely reaching out to my bank and I have my receipt as well.
Business response:
Hi Tot B. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
Prices double what they should be for the amount and quality compared to other places. They forgot someone in our group's meal and when we told them there was zero rush to get it out. Other groups sat and got their food before we got the dish. We waited but then ended up just finishing our meals and then it finally came out. Nothing offered as compensation, just a "whoops sorry." Chicken and waffles was a hotel breakfast waffle with a couple very skinny chicken fingers on top. Tasted fine but worth $6 imo.
Business response:
Sophia G., thank you for sharing your honest feedback with us. We take pride in offering abundant portions made with fresh, high-quality ingredients and we believe the value reflects the quality of the overall experience. That said, we always appreciate hearing from our guests and will share your comments with our team.
Today was our first time visiting KeKe (Grand Prairie) and it was NOT a good experience. We were seated and waited for almost 15-mins for a server. While waiting we noticed 6 servers standing talking at the front counter. Finally a server came and ask if he could take our order. I asked why did it take so long for someone to come to our table. He said we were seated at an unassigned table and they were discussing who should take the table. Needless to say, we decided not to stay and wait an hour for them to decided who shoul... read more
Business response:
Thanks for sharing, Loretta W.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
Keke's Breakfast Cafe has a 4.6 star rating with 2,579 reviews.
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.