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Keke's Breakfast Cafe
- Breakfast & Brunch
- Grand Prairie, TX
About this business
Location details
1020 Mayfield Rd suite 630, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Brand new breakfast and lunch spot- clean, friendly and overstaffed this first week. Eggs Benedict and my wife's egg, bacon with French toast spot on! Daisy took good care of us and manager stopped by even though cafe was full and on a 15 minute Valentine's Day wait at 10am
Very disappointing first experience at KeKe's Breakfast Cafe. This was our first time visiting KeKe's Breakfast Cafe, and unfortunately, the experience started off extremely poorly due to the lack of service and organization. We were seated by the host, but after being seated, we waited almost 40 minutes and not one server came by to take our order, check on us, or even acknowledge that we had been waiting. We literally had to get up from our table and find someone ourselves to ask if anyone could come service us. What wa... read more
Business response:
Emmanuel, we're truly sorry you were left waiting nearly 40 minutes before anyone took your order, followed by another long wait for your food. That lack of attention and organization is unacceptable. We're glad Briana stepped in with care and professionalism, and we're sorry this became your first impression of Keke's Breakfast Cafe. Please fill out https://go.momos.com/944qV so our team members can follow up.
First let me say, I was really hungry when I got here so sorry for the lack of photos. Let me say that I was highly disappointed with the food. It was very meh! I probably wouldn't return. I had a Florida pancake combo, which was a pancake with strawberries, bananas, blueberries and sprinkled with powdered sugar accompanied by a side of cheesy grits and 4 turkey sausage links. The pancake was overcooked or microwaved, either way it was tough! I couldn't cut through it with my fork or a knife until it was drenched in syrup, a... read more
Business response:
Lashandra, we're sorry the pancakes, sausage, and grits fell so far short, and that another guest's order was entered incorrectly. We also regret the sticky floors. We're glad our team member was friendly and that the mistake was addressed, but the overall meal was clearly disappointing. Please fill out https://go.momos.com/D0ofQ so our team can follow up.
We felt invisible waiting to be waited on and left. Menu was less than exciting. Not worth trying again. Looked nice.
The only reason i give 2 stars is because the staff was very nice and attentive. The food is not good, they don't know what french fries are. The ambiance is nice though. The eggs benedict wasn't cooked properly either
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Omer were so disappointed. We had a 30 min wait (understandable). A lot of staff standing around while we waited to see who our server would be. Ordered our drinks. Those are the reason for the star. Ordered our food. 2 exactly the same breakfast sandwich. 1 Create your own combo plate. Food took a LONG time to "start" coming out. 1 sandwich, which was $10 with a very very flat scrambled egg. Looked like 1/2 of an egg! And the toast for the Combo plate. Next came the O/E eggs for the combo plate, I asked about my san... read more
Business response:
Thank you for your sharing your feedback with us, Natalie. We are sorry to hear that your experience didn't meet your expectations. We appreciate your comments about the wait time and the service, as they help our team improve. It’s disappointing to hear that the food didn’t come out as expected. If you would like a team member to follow up with you, please email customer.service@kekes.com. We'll do our best to make it right!
So disappointed with my experience. I wanted to make a "to-go" order for a single item. Issue #1 came when I called the restaurant and no one picked up. I should've known to cut my losses from there, but since I was in the area anyway, I decided to stop by. On arrival, I asked to place a "to-go" order and was directed to the back of the restaurant. No one was available and no one made an effort to help me. After waiting for about 10min, I finally flagged down a waitress, who took my order. I then proceeded to wait another ~3... read more
Business response:
Hi Adanna Okere - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
The manager's behavior was rude and dismissive, which completely ruined the experience. I wouldn't recommend this place to anyone
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
I went to make an online order and went to submit my gift card but there was no where to input the gift card. I called and shared my concern and the guy on the phone said he'd take my order and proceeded to have me on hold for 7 minutes, enough time for me to arrive. When I arrived I place my order with to go and the server didn't know how to pay with a gift card and so she sent the manager to help. He admitted he was new so he was trying to figure it out. After 6 minutes of trying and me showing him the email and gift card ... read more
Business response:
Thank you so much for the glowing review!
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.6 star rating with 2,731 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.