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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Ken Ganley service center is always prompt" Always prompt, courteous, and friendly. I am satisfied with the quality of work. The waiting area is also a pleasant place to relax while waiting.
Business response:
Thank you Alan for your positive review.
"Tigh & my Xterra" Tigh Was awesome. He was proactive in the repair of my Xterra knowing we’re leaving out of town. I will only request him as my advisor in the future.
Business response:
Thank you for your top-notch review.
"excellent service department" Very helpful, friendly and compassionate about our service. Very quick service time as well. Would highly recommend Ken Ganley Nissan service Center for your service.
Business response:
We appreciate your service business.
"Amazing Service " The moment I walk up to the door. That amazing service began with hellos, I can look at that for you, how’s your day, showed me to the sitting area. They explained it would be about an hour are more . I agreed to wait , because they gave such amazing customer service. I did not mind waiting. It was all with smiles!! Keep up the good work. I’ll be back from 1-10 I’ll give Nick a 10.5
Business response:
Thank you for your amazing review of our dealership in Medina.
"Fantastic Service " Felix was extremely helpful through the leasing process and has great customer service skills! I was very pleased with how smooth the process went. All the managers in the sales area we're also very knowledgeable and helpful. I will definitely be returning for my next car!
Business response:
Thank you for your positive comments.
"Nick in service was awesome " Took our vehicle that we had purchased used because the radio was not playing right only to realize the antenna was missing. They checked and realized it wasn’t on the vehicle when we purchased it and replaced it for free for us. Honesty, integrity and great customer service. Nick in the service department was amazing.
Business response:
We appreciate you pointing out our "honesty, integrity and great customer service".
"Staff makes servicing car enjoyable" Very caring staff-makes sure only necessary work gets done-don’t try to push me to have additional work done. Went to bat for me when corporate refused to pay to do some update work. Such pleasant and friendly service advisors, Tygh, Nick, Vince, and Matt. Like the title, they make a drudgery job enjoyable because they are so nice. Kudos to Nissan service guys!
Business response:
Thank you Trudy for pointing out our caring staff.
"Best Service " I was able to get same day service appointment. I ended up arriving earlier than my appointment time and Nick was there to take a great care of my car. My tire was leaking air, Nick was very knowledgeable and informative. I end up getting a new tire, because it was previously patched (elsewhere). I was very pleased how quickly I was done.....I didn't even finish my complementary premium coffee. Great service and employees are amazing. Thank you
Business response:
Marianka, thank you for pointing out our "great service and amazing employees".
"Fast abs perfect " It was a great experience being able to go there and get things done quickly and perfectly. I would highly recommend this to other people.
Business response:
We are glad you'd highly recommend us.
Ken Ganley Nissan has a 4.6 star rating with 4,883 reviews.
Ken Ganley Nissan is open now. It will close at 7:00 p.m.