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Ken Rife of Mutual of Omaha Mortgage
- Mortgage Lenders
- Mendota Heights, MN
About this business
Location details
800 South Plaza Drive, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ken was available anytime I needed to ask a question or confirm information
Verified by Mutual of Omaha Mortgage
The experience was good and Ken was responsive to text messages. I felt like there should have been more communication at times, especially during the closure process where it felt like a weird limbo-like state. We've received no communicaiton since closing, except for the paper document to set up the loan payments.
Business response:
Thank you for your feedback, Jake. I'm glad to hear that the experience was generally positive and that you found me responsive through text messages. I understand that better communication during the closure process and after closing would have been beneficial. I'll take this feedback to heart to improve my communication efforts in the future. If you have any further questions or concerns about your loan payments or anything else, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
Very promo with responses, helped every step of the way, made everything very easy for a first time homebuyer
Verified by Mutual of Omaha Mortgage
I didn’t feel like I received a lot of guidance as a first time homebuyer
Business response:
Abbie, I appreciate your feedback. I understand that purchasing a home for the first time can feel overwhelming, and my aim is always to provide clear guidance throughout the process. I'm sorry to hear that you didn’t feel fully supported. Your experience is important to me, and I’d be grateful for the opportunity to discuss any specific areas where you felt guidance was lacking. Please feel free to reach out directly, as I'm here to help and address any remaining concerns.
Verified by Mutual of Omaha Mortgage
I enjoyed working with Ken. He's very knowledgeable and helpful, and always got back to me with the answers I needed. He spent time answering question after question, no matter how small they were, with details that I could understand. What I enjoyed most about working with Ken though, is his positive attitude!
Verified by Mutual of Omaha Mortgage
He was always available to answer questions and explain things we didnt understand. He was friendly and knowledgeable. We appreciated his services.
Business response:
I’m glad to know that you found my availability and explanations helpful, Bonita. Building a friendly and knowledgeable connection is important to me. Your appreciation of my services means a lot. If you ever have more questions or need further assistance, please feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
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Verified by Mutual of Omaha Mortgage
Ken was always very helpful and had great communication. Our realtor would often call him on weekend evenings and we would always get an answer within the hour! Very friendly and positive!
Verified by Mutual of Omaha Mortgage
Ken and his entire team are professional, prompt and personable. We know that we have an amazing team taking care of us. We have already been able to take advantage of several financial opportunities in the short amount of time that we have lived in our home.
Frequently asked questions about Ken Rife of Mutual of Omaha Mortgage
How is Ken Rife of Mutual of Omaha Mortgage rated?
Ken Rife of Mutual of Omaha Mortgage has a 4.9 star rating with 1,304 reviews.
When is Ken Rife of Mutual of Omaha Mortgage open?
Ken Rife of Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.