Ken Rife of Mutual of Omaha Mortgage

Joseph D. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ken and his team helped us refinance our home, made the process easy and trouble free. 

Alex P. 

Verified by Mutual of Omaha Mortgage

5 years ago

Very quick responses. Talked about our options in a way that was easy to understand. No pressure from Ken ever. 

Sunil D. 

Verified by Mutual of Omaha Mortgage

5 years ago

The quick response to any questions I had. Also the process was so easy and painless. Everything was taken care of and all it felt like all I needed to do was just show up and sign on closing day. It did not take up any of my personal time at all. 

Jon R. 

Verified by Mutual of Omaha Mortgage

5 years ago

Info that was given and watching for me the best time to refi 

Michelle Diane L. 

Verified by Mutual of Omaha Mortgage

5 years ago

Although I think Ken himself was great to work with there were several communication issues during the process. Most recently we had been told our CC payoffs would be electronically submitted. Only after were we told that "checks were mailed standard mail to PO boxes due to CC companies request" Now our payments are past due but the CC company is waiving for 10 days. Email was sent asking the status but no response as of this survey. 

John H. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ken was very professional and helpful! Him and his team made this complex process very simple. Thank you! 

Samuel K. 

Verified by Mutual of Omaha Mortgage

5 years ago

Always is Johnny in the spot when we had questions about our refinance. 

Peter Zachary L. 

Verified by Mutual of Omaha Mortgage

5 years ago

There were a few instances of confusion, being asked to pay off this or that without a reason being given. Ken did talk with us after the fact and then explained, but it made for a frustrating experience more than what it should have been. This is why we cant give highest rating. 

Andrew Thomas K. 

Verified by Mutual of Omaha Mortgage

5 years ago

You and your team made us feel comfortable, informed, and encouraged the whole way through! Who knew that doing a refinance could be an incredibly pleasant experience?!?!