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Kingston Bay Senior Living
- Assisted Living Facilities
- Fresno, CA
About this business
Location details
6161 W Spruce Ave, Fresno, CA, 93722, United States
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Very nice atmosphere, friendly staff and my mom loves it there.
Business response:
Thank you so much for your five-star review of Kingston Bay! We're so thankful that your mom and your family are happy with our services!
Anytime I go there they have a good idea where he is and what he is doing- remarkable given the number of folks that reside there. They actively try to get folks engaged if they are inclined. [Name Removed], on the med management team is as concerned about my dad having the correct medication available as I am and actively keeps me informed about issues and resolutions.
Business response:
Thank you so much for your positive review of Kingston Bay. We're glad you've noticed the efforts of our care and activities teams. We appreciate you!
Clean, friendly staff, activities and interactions with residents a plus.
Staff is excellent. Attentive, caring, they really get to know the residents. The facility looks like a resort hotel. New furnishings in the rooms and new paint, carpet, etc. bathrooms in rooms are spacious. Many activities for residents of all abilities. Staff will prompt residents and encourage to attend.
The staff is always very friendly and helpful. The facility is clean at all times. The laundry service and cleaning of the apartment is very helpful. The apartment size is good. There are regular gatherings and seasonal events. I also forgot to mention the sun rooms at the end of each hall. They are great when it's cool outside. They also have a huge covered deck on the second floor which is good for getting outside without going downstairs.
When I walked into the lobby, I was greeted with a smile and attention. [name removed] was a fantastic and informative director (tour guide) and provided all the information I needed for the initial visit. [name removed] follow up has been fantastic and his offer to be flexible given the situation with my mom was refreshing.
Business response:
Thank you so much for your great review of Kingston Bay Senior Living in Fresno. We're happy you've had such a good experience with our team!
Alot of awes,wows came from our mouth. The place is beyond of our expectations. This place felt warm throughout our tour, different scenery , we. Felt at home, knowing there are places for our loves and at a. month to month ,ease our mind. Thank you so very much for allowing us to tour your home.
Business response:
Christina, we are floored by your review of Kingston Bay - thank you so much! We're so happy to hear you felt at home with us!
The staff has been very responsive and helpful. Initially, there was a delay with administering medication. I would recommend keeping a few days of meds set aside just in case of a delay due to new or unclear prescription details. Overall, I feel my parents landed in the correct facility. The staff communicates well and are truly concerned for their well being. The facility is beautiful and well maintained.
Th staff are very helpful, knowledgeable and pleasant. Apartments are super nice and it's a very nice, clean, organized place.
Frequently asked questions about Kingston Bay Senior Living
How is Kingston Bay Senior Living rated?
Kingston Bay Senior Living has a 4.1 star rating with 159 reviews.
When is Kingston Bay Senior Living open?
Kingston Bay Senior Living is open now. It is open 24/7.