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Kingston Bay Senior Living
- Assisted Living Facilities
- Fresno, CA
About this business
Location details
6161 W Spruce Ave, Fresno, CA, 93722, United States
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My overall best and positive experience has been with "A Place for Mom". Simply the professionalism and efficiency to help things go smoothly. Kingston Bay was a very good experience for the most part. Leah and Mariah were caring and eager to work with you. But I have discovered that the nursing staff has failed to meet expectations. I felt that he was not on top of my mom's health needs. That was disconcerting at times. Also felt that some things fell through the cracks regarding physical therapy. Connection with doctors an... read more
My sister moved into Kingston Bay two months ago. She is enjoying meeting new people and making friends. Kingston Bay provides many opportunities to get together with neighbors and share new experiences. They have provided a safe place for my aging sister. Staff has a wonderful repor with residents and always greets visitors with a smile. They assisted with the logistics of moving in. Staff is always friendly and helpful.
It is a newer place and quiet location and I am still learning, amazed all the activities they for the my mom and family activities. The facility has easy access from highway 99.
I think the staff could try to encourage the tenants to get more involved with activities & going to the restaurant for meals rather than just delivering meals to them. (Sometimes food is cold) I picked it because [name removed] was very convincing in her presentation, it's beautiful, clean & reasonable priced.
Business response:
Thank you for your thoughtful review of Kingston Bay. We're so glad to hear you are happy with the building's cleanliness and price. We will pass along your feedback to both our Life Enrichment and Culinary teams regarding activities and meals. Thank you!
I couldn’t be more pleased with how the staff at Kingston Bay has rolled the red carpet out in getting my mom placed. They went over and above of making sure she would be comfortable and happy in her new home. My mother can’t believe how friendly the staff is and that everyone knows her name. I would not put my mom in a place where I wouldn’t live. This place exceeded my expectations as well as her’s. Thank you to the staff at Kingston Bay.
Business response:
Thank you so much for your wonderful review. We're thrilled to hear that your mother is happy at Kingston Bay...and that you are happy as well! We appreciate the opportunity to serve both her and your family.
Overall, I think there was an ok effort. My dad can be difficult. Room was really nice. They overestimated how much of my dad's medical care they could manage. My dad is a full assist and I could see the staff irritated with his needs. Ultimately my dad needed much more medical care than he was able to get in the assisted living environment.
Business response:
Thank you so much for your feedback. We appreciate it and will use this information to improve both our assessment process and overall care. If you'd ever like to speak further about your experience, please contact us at the community, we'd be glad to have an additional conversation!
The staff members at the community are super friendly and the residents love them. When it comes to the meals, I have eaten several meals on the assisted-living side and it was very good cleaned my plates. The activities for memory care are outstanding. They have something going on all the time. Flower arranging pet therapy, karaoke exercise, Zumba I love particularly that they load the patience in the bus most weekdays at 3 PM and take them sightseeing. They just drive around sometimes to see the lakes the mountains, the pa... read more
Business response:
Thank you so much for your wonderful review. We truly appreciate it and will pass along your kind words to our team!
This is a good place for one of your parents to stay. They are responsive and caring.
Business response:
Hello Robert, thank you for taking the time to share your experience with us!
It seemed good from what we saw.
Frequently asked questions about Kingston Bay Senior Living
How is Kingston Bay Senior Living rated?
Kingston Bay Senior Living has a 4.1 star rating with 141 reviews.
When is Kingston Bay Senior Living open?
Kingston Bay Senior Living is open now. It is open 24/7.