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Kivoya
- Vacation Rentals
- Miramar, SO
About this business
Location details
Carretera Puerto Peñasco - Caborca Km 23 Colonia Ejido, Puerto Peñasco, Col. Ejido Miramar, Miramar, SO, 83553, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The unit is poorly maintained and grossly misrepresented in the photos. Broken doors, missing TV, among other things. Kivoya is uncooperative - cannot find an alternative accommodation and will not refund even though we did not check in.
Recommended⚠͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏C͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏o͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏p͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏y͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏r͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏i͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏g͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏h͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏N͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏o͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏͏... read more
Recommended⚠͏͏͏͏͏͏͏͏͏͏️͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏I͏͏͏͏͏͏͏͏͏͏m͏͏͏͏͏͏͏͏͏͏p͏͏͏͏͏͏͏͏͏͏o͏͏͏͏͏͏͏͏͏͏r͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏a͏͏͏͏͏͏͏͏͏͏n͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏A͏͏͏͏͏͏͏͏͏͏l͏͏͏͏͏͏͏͏͏͏e͏͏͏͏͏͏͏͏͏͏r͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏W͏͏͏͏͏͏͏͏͏͏e͏͏͏͏͏͏͏͏͏͏’͏͏͏͏͏͏͏͏͏͏v͏͏͏͏͏͏͏͏͏͏e͏͏͏͏͏͏͏͏͏͏ ͏͏͏͏͏͏͏͏͏͏d͏͏͏͏͏͏͏͏͏͏e͏͏͏͏͏͏͏͏͏͏t͏͏͏͏͏͏͏͏͏͏e͏͏͏͏͏... read more
The home was lovely but the Kivoya experience was not. We were scheduled to check in at 4pm. Earlier on check in day Carmen, our assigned manager, notified me that she would not be at the office and we could check in the following day (an inconvenience to us) and that the keys were under the door mat. The next morning Carmen repeatedly texted me to come in to check in despite my initial response we would be there. We arrived to complete the check in and it took Carmen more than 20 min to process the credit card as she did no... read more
Las habitaciones, cocina, estancia bien, solo el aire no abastecia. El alberca no cuenta con malla sombra y no se puede usar durante el día, solo laa tarde y el agua no se enfría en ningún momento. No sirve la regadera para lavarse cuando sales de la alberca, hay monte alrededor, hay un gato qué tiene orinado todo el alrededor y apesta a orines. Te piden un deposito de $200 dolares con cargo a la tarjeta ya van cuatro días qué dijeron lo iban a reenvolsar y aun no llega, ya me huele mal este asunto. Lamentable.
Business response:
Buenas tardes Sr. Verdugo, lamentamos que su estancia no haya sido agradable por el problema de sombra y por la.causa del gato que ha andado rondando. Su depósito ya fue liberado , se reflejara en su estado de cuenta 3 días hábiles. Cualquier cosa estaremos ala orden. Saludos. Kivoya
Solo tienen una persona de seguridad y no son nada efectivos, las instalaciones están bien pero ni una bolsa de hielos encuentras no puedes tener ni música a volumen bajo porque se molestan ni en el área de alberca muy mal por eso
Four knives and forks ? What? really? 8 gallon trash can in the kitchen? Really? don't look so cheap Kivoya No "starter" laundry soap
Business response:
Hello Mr. Reynolds, thank you for your review. Appreciate and thank you for staying with us. Regards! Carmen Canez
Stayed in Rocky point Mexico. A place they call Relax 3. It was a Casita with 4 homes surrounding a what was called a pool. Horrible experience from the beginning. Pool was dark green and definitely not usable for my 6 children. Many lights in the home didn’t work. Floors in the home were not swept or cleaned at all. My wife and I went 2 times to the office and spoke to someone that was a supervisor. They said they want my business again and would give us some nights free at another place. They stated they would call me. It... read more
It's been over 3 months since my family and I vacationed there. There was a $200 security deposit that we gave from my credit card. I was told that their bank had made a mistake on not just mine but on others and they were in the process of returning it. To date, it has yet to be returned.
Frequently asked questions about Kivoya
How is Kivoya rated?
Kivoya has a 4.5 star rating with 756 reviews.
When is Kivoya open?
Kivoya is open now. It will close at 6:00 p.m.