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Kristin Shandrew at Mutual of Omaha Mortgage

4.9

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Location details

5470 Kietzke Ln, Suite 300, Reno, NV, 89511, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9412 reviews
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Salina Roshelle W.'s profile image
Salina Roshelle W. 

Verified by Mutual of Omaha Mortgage

5 years ago

Kristen always being patient and quick to respond. 

Business response:

I appreciate your feedback, Salina. I'm glad to know that my patience and responsiveness met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage! 

Tricia H.'s profile image
Tricia H. 

Verified by Mutual of Omaha Mortgage

5 years ago

Frequent and clear communication. Timely processing and closing. 

Business response:

I appreciate your feedback, Tricia. It’s great to know that the communication and processing met your expectations. Congratulations on your move! Thank you for choosing me to assist with your mortgage needs once again. If you have any further questions or need assistance in the future, feel free to get in touch. 

Penelope W.'s profile image
Penelope W. 

Verified by Mutual of Omaha Mortgage

5 years ago

In spite of several technology issues on our end, Kristin made it happen. Wonder how people without a computer get re-financed? Might have to do that next time as the tech world leaves some people in the dust. And with no instructions in plain English. I'd recommend Kristin. 

Navin G.'s profile image
Navin G. 

Verified by Mutual of Omaha Mortgage

5 years ago

Kristin was very professional throughout the process. She was always responsive to any question I had and responded in a timely manner. We had a slight hiccup towards the end, but it was managed professionally and timely. 

Je P.'s profile image
Je P. 

Verified by Mutual of Omaha Mortgage

5 years ago

Extremely knowledgeable and response rate was quick. 

Carrie D.'s profile image
Carrie D. 

Verified by Mutual of Omaha Mortgage

5 years ago

Kristin was very helpful and attentive. Being first time buyers we had so many questions and concerns but she held our hands and reassured us all along the way. And we love our new home. 

Christina G.'s profile image
Christina G. 

Verified by Mutual of Omaha Mortgage

5 years ago

There were a lot changes from our part and Kristen made sure to give us the best advice. 

Business response:

Christina, I'm pleased to know that my advice was helpful despite the many changes on your end. It was my goal to provide reliable guidance throughout the process. Thank you for your kind words and for trusting me with your mortgage needs. If there’s anything more I can assist you with in the future, please feel free to reach out. 

Steven C.'s profile image
Steven C. 

Verified by Mutual of Omaha Mortgage

5 years ago

I would recommend Kristen 100% Always available for questions and made the process of buying my home near effortless. Thank you so much!! 

Nina A P.'s profile image
Nina A P. 

Verified by Mutual of Omaha Mortgage

5 years ago

There were so many moving parts to this transaction, and Kristin made it as painless as possible. My husband and I have a tricky schedule, and the team made it work for us. 

Business response:

Nina, I'm so glad to hear that I could help make the process smoother for you and your husband. Navigating a busy schedule can definitely be challenging, and I'm pleased that we could work together to manage everything. Thank you for your kind words and for allowing me to assist you. If there's anything more I can do in the future, please feel free to reach out. 

Frequently asked questions about Kristin Shandrew at Mutual of Omaha Mortgage

How is Kristin Shandrew at Mutual of Omaha Mortgage rated?

Kristin Shandrew at Mutual of Omaha Mortgage has a 4.9 star rating with 412 reviews. 

When is Kristin Shandrew at Mutual of Omaha Mortgage open?

Kristin Shandrew at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.