Kristin Shandrew at Mutual of Omaha Mortgage's cover image

This profile has been claimed by the business owner or representative.

Kristin Shandrew at Mutual of Omaha Mortgage

4.9

About this business

Location details

5470 Kietzke Ln, Suite 300, Reno, NV, 89511, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9412 reviews
Select a rating
Zan C.'s profile image
Zan C. 

Verified by Mutual of Omaha Mortgage

6 years ago

Kristin’s communication was excellent! 

Jeffrey C.'s profile image
Jeffrey C. 

Verified by Mutual of Omaha Mortgage

6 years ago

kRISTIN IS VERY PROFESSIONAL, IT IS A PLEASURE TO WORK WITH HER. 

Sreeneetha G.'s profile image
Sreeneetha G. 

Verified by Mutual of Omaha Mortgage

6 years ago

Easy to talk to and great follow up. Of course the low rates. 

Joelle A.'s profile image
Joelle A. 

Verified by Mutual of Omaha Mortgage

6 years ago

The overall service and communication was great. 

Vicki R.'s profile image
Vicki R. 

Verified by Mutual of Omaha Mortgage

6 years ago

Kristen was efficient and professional. The great thing about her was that she was so attentive to our needs. We could always get in touch with her and get answers and updates. Poor woman, we probably drove her crazy but she was always kind and sweet. 

Business response:

Thank you for the nice review. It was my pleasure to help you! I'm sure you will love your new home in Northern Nevada! 

Michelle Connor Mikey N.'s profile image
Michelle Connor Mikey N. 

Verified by Mutual of Omaha Mortgage

6 years ago

they're amazing and so great with the animal's and I just appreciate them. 

Marsha B.'s profile image
Marsha B. 

Verified by Mutual of Omaha Mortgage

6 years ago

The application process took about 6 months due to no delay on our part in supplying requested information. This lead to a higher lone rate which was quite disappointing and unexpected. Kristin kept us informed but was unable, it seems , to move the process along any faster through no lack of effort on her part. Each time we were asked for additional info, which we quickly supplied, another request came to us. The system needs streamlining! Marsha and David Berman 

Business response:

Marsha, I agree that the process with the subordination and appraisal was very lengthy and frustrating. I'm sure you appreciate that these variables were out of our control. I appreciate your patience and your business! 

Monica G.'s profile image
Monica G. 

Verified by Mutual of Omaha Mortgage

6 years ago

She was a great communicator and held my hand throughout the process. She made it very enjoyable. 

Lindsay B.'s profile image
Lindsay B. 

Verified by Mutual of Omaha Mortgage

6 years ago

We adore our sweet Penny we adopted almost a year ago! She’s fitting right in and is spoiled to the core. Love this org and all the people!! Hoping we can find another great match to add to our family! ❤️ 

Frequently asked questions about Kristin Shandrew at Mutual of Omaha Mortgage

How is Kristin Shandrew at Mutual of Omaha Mortgage rated?

Kristin Shandrew at Mutual of Omaha Mortgage has a 4.9 star rating with 412 reviews. 

When is Kristin Shandrew at Mutual of Omaha Mortgage open?

Kristin Shandrew at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.