La Quinta Inn Everett

Business response:

Dear Diego, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with our hotel amenities, and convenient location close to your areas of interest. However, we are sorry for the inconvenience caused due to the smoke smell issue which detracted from your stay. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable to some extent. Thanks for your kind understanding. We will make sure this was an isolated incident and utmost care will be ta... read more

Business response:

Dear Glisa Ann,, Thank you so much for your valuable feedback. I'm pleased that you were happy with our delicious breakfast, and polite staff, other than your concern about the room cleanliness. I apologize & very concerned about the inconvenience caused to you and assure you that action is already being taken to make things better for the future. The cleanliness team has been taken to task & necessary steps are being taken to resolve all the related issues. We promise you that your next stay will be much better. Please visi... read more

Business response:

Dear Victoria, Thank you so much for your wonderful comments. Our friendly staff and clean, comfortable accommodations, and breakfast made your stay a pleasant one. It's our pleasure to serve guests like you at this hotel, and I'm so happy that you enjoyed your stay so much. Please come back soon. Sincerely, Hotel Manager 

Business response:

Dear Sheila, Thank you for your great feedback. We appreciate knowing that our hotel was a good match for your needs and that you would consider staying with us again. Our goal is to provide an experience worth repeating for each of our guests, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here whenever you need us – as a guest or as a referral to friends, colleagues or family members. Sincerely, Hotel Manager 

Business response:

Dear Marek, Thanks for your candid comments about the breakfast. I’m sorry it did not meet your expectations. Your comments will make a difference, however, and will be used as we make changes and improvements. We’ll do better for you next time. We request that you give us one more opportunity to serve you. Sincerely, Hotel Manager.