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La Quinta Inn & Suites Dallas South-DeSoto
- Hospitality
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My stay was okay overall. Very peaceful, friendly staff. Furniture in rooms is a lil out dated. Breakfast. The smell of facility. Had a rank, middle eastern smell. Breakfast wasn’t good. Very basic and not good selection of food.
Business response:
Dear Brandie, Thank you for your feedback. It's great to hear that you found the staff friendly and enjoyed a peaceful stay. We appreciate your comments regarding the furniture and breakfast selection, as well as the overall facility smell. Your insights are valuable, and we will take them into consideration for future improvements.
Okay. That’s all I can say.. Pool closed way too early compared to other hotels. We had planned to enjoy the hot tub for just a little bit, it’s kind of why we chose this one - and couldn’t because we got to the hotel around 8:40 and pool closes at 9. The bathroom wasn’t 100% clean (a few hairs left behind here and there), some noise from the front areas and hallway woke us up a bit… but other than that it was ok. The tall ceilings in the room was different, and had a nice feel. The room was pretty large. Breakfast was alrig... read more
Business response:
Dear Cassandra, Thank you for sharing your thoughts. We're glad to hear that you enjoyed the tall ceilings and spacious room. However, we sincerely apologize for the inconveniences you experienced, particularly with the pool hours and the cleanliness of the bathroom. We appreciate your feedback about these areas, as it helps us improve. Your input is valuable, and we hope to provide you with a better experience in the future.
Very Good The noise level they allow in the halls at 1 AM was obnoxious. Breakfast...yuck. Dirty. Door missing in our room. The AC was soooo cold!
Business response:
Dear Krista, Thank you for sharing your feedback. It's great to hear that you found the AC to be effective. However, we sincerely apologize for the disturbances you experienced with noise levels and the concerns regarding breakfast and room maintenance. Your comments are valuable, and we will address these issues to enhance the experience for future guests. Thank you for bringing this to our attention.
Good
Exceptional
Average The pool and gym closed at 9. Most hotels stay open until 10-10:30. So we didn’t get to used. Very frustrating. The bathroom was dated and the furniture was damaged/ disintegrating The high ceilings. Fairly nice. Would have liked a little better if I would have gotten to use the hot tub which was partially why I booked here.
Business response:
Dear Guest, Thank you for sharing your thoughts. We're glad to hear you appreciated the high ceilings and found the space fairly nice. We understand your frustration regarding the pool and gym hours, as well as the condition of the bathroom and furniture. Your feedback is important and will be reviewed as we strive to improve our offerings. We hope to have the opportunity to welcome you back in the future.
Very Good
Overall a nice stay, could use a little love. There was a very strong fragrance all through the hotel that smelled kind of like it was covering up stink. The hallways were in great need of some TLC. The first room we got was non-smoking but smelled very strongly of smoke, though we were able to switch and the second room just had a strong fragrance. I know a lot of people like that but it gives me a headache. Breakfast was delicious and the area was kept very clean. Lobby is beautiful. Our room was well cleaned. The mirror h... read more
Business response:
Dear Guest, Thank you for sharing your thoughts on your recent stay. It's wonderful to hear that you enjoyed the delicious breakfast and the cleanliness of your room. We appreciate your recognition of the little touches that our team puts in to enhance your experience. On the other hand, we're sorry to learn about the strong fragrance and the condition of the hallways. Your feedback is valuable, and we will take it into consideration for improvements. We hope to welcome you back for an even better experience in the future.
Wonderful
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,808 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open at 12:00 p.m.