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La Quinta Inn & Suites Dallas South-DeSoto
- Hotels
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Starting off they only pulled for the first night when I was staying two? which okay whatever, then their machines stopped working in the middle of check in and the girl had to call her manager, the girl wasn't very professional and was honestly kind of snotty. After the whole thing with the room got sorted out, she gave us keys to the wrong room....not off to a great start. Once we finally got settled in our room we pulled back the sheets and they were dirty. There were crumbs in the bed and the sheets were st... read more
traveled for friends wedding terrible location, staff was less than friendly, overcharged based on my booking. I expected better from la Quinta. breakfast was good.
Bad
It was a very draining experience! When I checked in they put in a king size instead of 2 queens room, then we moved to the correct room size but the TV was not working, then we was moved to another room and TV nor plugs in bathroom were working. I told them I was tired of moving to anymore rooms, so they got the maintenance guy to come to the room to fix the problem…My first night was horrible!! Had to moved to three different rooms after driving 4 hours!! The area
Disappointed $300 for2 nights was way too much for what we got. Kept having to get the door key cards recoded. 2 night stay—rekeyed doorcards at least 5 times. Only 1 card worked ok on door, but the others worked to get in the pool. No instructions on how to operate the tv—never able to get a guide to see what was playing. Temperature in room was hot at nighttime, regardless of thermostat. During the day it was fine. The hot tub did not work—very disappointed. DISAPPOINTED! The fitness center was not available. Sausage was c... read more
Awful My original booking was somehow cancelled. I called booking.com several several times to speak with someone but was hung up on everytime to the point I just gave up. Staff was very rude, especially front desk lady. Room was not clean. Blood was on the sheets. I had to take them off and use my own. The previous peoples items were still there, like soap with hair on it, no towels. Awful experience from both sides. I will not be booking through booking.com or at thos location anymore. The location was fine and free breakf... read more
It was the most dreadful, horrible disgusting hotel I’ve ever stayed in!!! The hotel overall is a POOR example of The Laquinta’s I’ve stayed in before. These place needs some attention. I checked out early because of the poor state it’s in. Breakfast was probably the only thing ok
Fair
Wouldn't recommend nor stay again Stains on bed linen. Stains on upholstered chair (to nervous to sit on it). Room was freezing upon arrival because of dodgy air con unit. Woke up to the strong smell of cigarettes in the bedroom (drifting from another room through vent or something?). More smoking smells on landing upon going down to breakfast (not cigarettes) Night front desk staff couldn't do enough to try and resolve issue with temperature in bedroom and sprayed the room to get rid of the musty smell
Business response:
Dear Johanne, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas South-DeSoto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay with us was not up to our standards nor yours. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suite... read more
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,810 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open tomorrow at 12:00 p.m.