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La Quinta Inn & Suites Dallas South-DeSoto
- Hotels
- DeSoto, TX
About this business
Location details
641 North I-35 E, DeSoto, TX, 75115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awful We checked in and noticed our room had a broken a/c. After calling customer service, messaging the hotel through Booking.Com calling the front office multiple times and even seeing that there was NO one in the lobby. I had to sleep in the heat while being pregnant. It was so uncomfortable. I called the office manager in the morning and told him I had call logs on my phone, I had proof of messages through Booking.com and emails and he continued to say he is not seeing any call logs from my room. I told him to check came... read more
Business response:
Hospitality, in addition to unrivaled Guest Service is our goal here at Laquinta BY Wyndham Desoto. I am sorry to hear that we have fallen short of these goals during your stay with us and would like to apologize on behalf of the entire staff. Should your travels bring you back to the area we would love to have the opportunity to show the positive strides that we are taking to ensure that this is an isolated occurrence. Thank you have a wonderful day!
For the price why!!!! -******negative 6 stars Had to make two noise complaints and noticed fitting sheets had big holes in them! Staff friendly
Bad Soda mechanic didn't work. No snacks or drinks. It was a dirty sock under the covers 🤢 Nothing
Bad We stayed the night and woke up to bed bugs in the bed. Na
Disappointing The room had a stale smell and the bed near window the linen's smelled awful on one side. Sprayed lots of Lysol on both beds and slept on top of comforters. Carpet in room and in hall didn't look clean maybe that contributed to musty/stale smells. Breakfast was excellent. The hotel was in a nice location and easy access to highway.
Guest next door not courteous Upon checking in, I noticed my neighbor to the right of my door had the TV blaring loud. I didn’t think it a big deal during the day but it continued throughout the evening, all night and was still going the next morning. The only thing that helped was to keep that AC unit running. This property is an older one. It’s dated and it due a refresh but the staff is friendly and the building and rooms are clean. I liked the location because it was close to where I needed to be.
Very Poor
por motivos familiares un poco mas de atencion asia el cliente me gusta , solo que no nos quisieron dar extras tuallas de bano en nuestra estancia por los dias que estuvimos
Disappointed The uncleanliness and smell. The staff was very friendly. As soon as we got into the room we immediately noticed a bad smell. We took our bathroom stuff to the bathroom and the bathroom was completely dirty including the bathtub. I went down to the front desk to get cleaning supplies. The Clerk asked what was wrong and we informed her. She immediately advised that she would clean it for us when she was done with the waiting customers. I said thank you anyway but you’re busy and I will do it. My son and I cleaned... read more
Frequently asked questions about La Quinta Inn & Suites Dallas South-DeSoto
How is La Quinta Inn & Suites Dallas South-DeSoto rated?
La Quinta Inn & Suites Dallas South-DeSoto has a 3.9 star rating with 2,810 reviews.
When is La Quinta Inn & Suites Dallas South-DeSoto open?
La Quinta Inn & Suites Dallas South-DeSoto is closed now. It will open tomorrow at 12:00 p.m.