This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston Baytown East
- Hospitality
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Exceptional Olía un poco el pasillo a droga ( marihuana) y el ascensor no servía Todo
Business response:
Hello Andres, We appreciate your feedback regarding the issues you encountered during your stay. Our team takes all comments seriously, and we continually strive to enhance our guests' experience. Your observations will be shared with the appropriate departments for their consideration. Thank you for letting us know your thoughts, and we hope you will give us another chance to provide you with a better experience in the future.
Very Good
Very Good Low toilet.
Business response:
Hello Frank, We appreciate your feedback and regret any inconvenience caused. Thank you for bringing this to our attention as we continuously strive to improve our guests' experience. We hope you had an otherwise enjoyable stay and look forward to welcoming you back in the future.
Exceptional
Not sure I'd stay at that location again. The room had a smell that was very strong and bad. I could not tell what it was. Also, they don't clean the rooms daily. The staff told me they clean the rooms every 2 to 3 days. I placed my towels on the floor so that they could bring new ones. I had to go down myself to get them myself, which was fine but I wouldn't of thrown them on the floor had I known they don't clean the rooms every day. Also, the elevator was down when we got there but it was fixed. The worst was that smell a... read more
Business response:
Hello Myra, We apologize for any inconvenience you experienced during your stay. Our housekeeping schedule is designed to balance environmental concerns and guest preferences for service frequency. We appreciate your feedback on room cleanliness and odor, as this helps us to maintain our standards. It's great to hear you found our location convenient for your activities. Thank you for taking the time to share your experience with us.
Exceptional
I stay there for the convience of location Staff very pleasant and location is very good. The facility is very dated Elevator very worn. While my room was clean the tub had a large area where the porcelain had come off. The sink had a large what seemed to be a surface crack. Furniture scratched and the desk chair upholstery was almost shredded. I will say the bed was very clean and comfortable
Business response:
Hello Larry, We appreciate your feedback on our friendly staff and convenient location. We have noted your comments about the condition of the facilities and will share them with the relevant teams for their review and attention. Thank you for highlighting the cleanliness and comfort of the bed during your stay, we're glad you had a restful night with us.
Wonderful Well I don't like the service room because I stayed for two nights and no changed or replace the towels Everything was good and nice
Business response:
Hello Trevino, We appreciate your positive feedback on the overall experience during your stay with us. Guest satisfaction is important to us, and we will share your comment about the towel service with our team for further review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better visit.
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,605 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open tomorrow at 12:00 p.m.