Check in early with friendly staff and even got a ground floor room! Very clean and quite. Will stay here again
Business response:
Hello Lisa,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and room. Please do consider us again on your next visit to the area.
Relaxing and fun
Family getaway and convenient location, very clean and wonderful courteous staff.
Business response:
Hi DeAndrea,
Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.
It was very clean. It was in a good location. We felt very safe.
Business response:
Hello Mary,Thank you for being a valued guest and for providing us the feedback regarding our location. Please do consider us again on your next visit to the area.
The staff was very friendly, the room was nice and clean.
The hotel building itself was a bit raggedy, with the elevators either working very slow or not working. The lights were bright shining past the curtains and the interstate traffic was very noisy.
Business response:
Hello Rebeccah, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our elevator. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
Great customer service clean new building design quality food for breakfast great price for stay
Business response:
Hi Sulma,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!
Stay was nice and the hotel was what I expected for the price.
Our non smoking room smelled like smoke we had to but febreeze and spray it down several times a day.
Breakfast was good, the location was very close to the turnpike which was good, but also very noisy. Loved the donut shop right next door.
Business response:
Hello Aaron, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your t... read more
Google reviews (522)
