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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Kill them with kindness !! Staff were not friendly, quite standoffish, and awkward , 3 separate people i had the pleasure of meeting who worked for the hotel were not customer service oriented. Location and and parking , the rooms were updated with some very modern design, quite cool to be honest, large TV great for gaming !!!
Business response:
Dear Guest, Thank you for sharing your experience with us. We're delighted that you enjoyed our updated rooms, modern design, and the amenities. However, we regret the less-than-ideal interactions with our staff. Providing exceptional customer service is a priority, and we will address this issue internally to ensure a more welcoming experience in the future. We appreciate your feedback and hope to have the opportunity to make it right on your next visit.
Clean, comfortable place to stay We were on the second floor, and you could hear people walking on the floor above. Other than the noise, no other issues. Room was comfortable and clean. Location was good. Several restaurants close by.
Business response:
Dear Guest, We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a clean, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
It was great Keep doing the great work Breakfast was adequate
Business response:
Dear Guest, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one. Keep exploring, Happy staying!!
Good coffee and breakfast and comfy room above average staff Cleaning staff woke us up at 8am screaming at each other and blaring music from the cart while going room to room. After we spoke to the manager the problem was resolved. Good coffee and breakfast and comfy room
Business response:
Dear Guest, On behalf of our entire team, we thank you for choosing our hotel. I sincerely apologize for the disruption caused by our cleaning staff during your stay. This is not the level of service we aim to provide. I'm glad to hear that the issue has been resolved, and I appreciate your understanding. We value your feedback and will take the necessary steps to prevent such incidents in the future.
Exceptional
Good
Muy cómodo Todo bien La habitación
Business response:
Dear Guest, Your 10-star review is greatly appreciated. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.
Exceptional
Good
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,638 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.