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La Quinta Inn Terrell
- Hospitality
- Terrell, TX
About this business
Location details
1614 Hwy 34 South, Terrell, TX, 75160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
My first stay was satisfactory The room could've been cleaned better and the AC unit didn't cool enough! Comfort and price.
Business response:
Hello Thomas, Thank you for your recent review of your stay at the Red Roof Inn Terrell. I am glad that you were pleased with the comfort of our hotel and our affordability. However, I am disappointed that your experience was less than ideal due to the cleanliness in the room not being to your liking and the AC. Please accept our apologies for the impact this had on your stay. To ensure that a situation like yours doesn't happen again, your comments will be taken into consideration to make changes to improve our customer exp... read more
A little landscaping around the motel would make this motel stand out from the others around it. Housekeeping. I've stayed in this motel twice both times there was hair in the bathroom and the floor was dirty whoever cleaned that room half cleans it. I loved the front desk clerk he really take the time to know his customers.
Business response:
Dear Sampson, Thank you for taking part in our guest survey following your stay at the RED ROOF INN TERRELL. It’s great to hear you were pleased with our front desk staff. You however indicated the bathroom and the floors were unclean. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roo... read more
It was a great stay The beds are uncomfortable Great breakfast clean facility
Business response:
Dear Tricia, Thank you for telling us about your recent visit to RED ROOF INN TERRELL. I was happy to rad that our great breakfast and clean facility pleased you. However, you indicated that your bed was uncomfortable. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Regards, Linton Red Roof Management Rediresponse Specialist
Exceptional
Exceptional
Exceptional Convenient
Business response:
Dear Shelilah, Thank you for taking the time to complete our guest survey. I appreciate your kind remark about the convenience of our location and your positive rating regarding your recent stay at the Red Roof Inn Terrell. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your review. We look forward to seeing you in your future travels. Sincerely, Chevanese Red Roof Management RediResponse Specialist
Nice enough rooms but won't choose Red Roof again. They could at least work with their customers. My business meeting wasn't until that afternoon and they wouldn't let me check out a little later. I offered to pay more but was rudely told I would have to pay for an extra day. I have had similar stays in other establishments and they worked with me. Comfortable rooms and good location. Breakfast was ok but nothing I really would brag about.
Business response:
Hello Kody, Thank you for telling us about your recent visit at the Red Roof Inn Terrell. It's good to read that our comfortable beds and good location pleased you. However, you indicated that your late check-out request was not accommodated, which was saddening to read. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see yo... read more
I'm going to stay and I would recommend to my friends and family. Everything
Business response:
Hi Newton, Thank you for taking the time to tell us about your experience at the Red Roof Inn Terrell. We sincerely appreciate your positive rating and are thrilled see that everything was great. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Chevanese Red Roof Management RediResponse Specialist
Frequently asked questions about La Quinta Inn Terrell
How is La Quinta Inn Terrell rated?
La Quinta Inn Terrell has a 3.9 star rating with 1,771 reviews.
When is La Quinta Inn Terrell open?
La Quinta Inn Terrell is closed now. It will open tomorrow at 12:00 p.m.