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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
We are sorry to hear about your experience at Lady Luck Casino Black Hawk. If you have any specific feedback, please feel free to call us at (775) 786-5700. Thank you for sharing your thoughts.
Was not that impressed with the room no local TV channels have to pay for TV and they don't tell you that there is a report fee on the website
Business response:
Sorry for any inconvenience, Cynthia. We strive to provide a great experience for all our guests and will take your feedback into consideration. Thank you for bringing this to our attention. If you have any further concerns, please feel free to contact us at (775) 786-5700.
The a.c. didn't work.
Business response:
Your concerns are noted. Please accept our apologies for the inconvenience with the a.c. We will address this issue promptly. Thank you for bringing it to our attention.
The property was close to other casinos.
Business response:
Thank you for the review, Laura!
El hotel como cualquiera ocupabamos un microondas pero no tiene lo que nos hace tardado que solo hay un empleados algo mayor y tarda mucho con cada cliente ,hay 2maquinas para checar uno mismo pero no sirven hojala pongan más empleados a la hora de reservaciones como de 4en adelante que es cuando la gente hace fila en espera de ser atendido
Business response:
Apologies for any inconvenience you experienced during your visit. We appreciate your feedback and will take your suggestions into consideration to improve our service. Thank you for bringing this to our attention.
I see lady Lucy is dog friendly. Horrible to see dog poop in the garage as we are walking in
Business response:
We regret to learn about your experience in the garage. Please know that we take cleanliness and hygiene very seriously and will address this issue promptly. Thank you for bringing it to our attention.
It may be a seasonal thing with temperatures in Colorado mountains with me being from a southern state but seems like the AC would not cool the temp down in room. Even after several hours. Cool out side so it could be saving power. Other than that and a do not disturb sign since I like to keep in all was great.
Business response:
We regret to learn about the issue with the AC in your room. Our team will look into this matter to ensure a comfortable stay for all our guests. Thank you for bringing this to our attention.
Room was fine, water was hot and bed was comfortable. Only negative was the room temperature, it was too warm and the a/c was running. It made sleeping difficult.
Business response:
Thank you for sharing your concerns about the room temperature during your stay. We will address this issue promptly to ensure a more comfortable experience for our guests. Please feel free to reach out to us at (775) 786-5700 if you have any further feedback.
Other the the elvivators it was great
Business response:
Thanks for letting us know, Frankie. We're always looking for ways to improve our elevators, so we really appreciate your feedback. Don't hesitate to reach out at (775) 786-5700 if you have any other comments or concerns.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,094 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.