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Lakeland Behavioral Health

2.0

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Location details

2323 West Grand Street, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.0343 reviews
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Nick E.'s profile image
Nick E. 
rating
a year ago

I was a patient on the adolescent unit 2 years ago, the food was horrible, multiple children had sex, a 12 year old boy who wasn't supposed to be on the teen unit, got raped, and the whole unit was involved, fights happened every week, the people who weren't involved got punished for weeks, got told in therapy that I was selfish, because I didn't want to open up to my parents. the staff was horrible, the care wasn't good. 

Drew W.'s profile image
Drew W. 
rating
a year ago

They really do define the meaning of putting the Psycho in Psychotherapy. This place is not any kind therapy at all. It induces more traumas than resolves them. Installs more phobias than it ever helps. It needs some serious evaluation and if that ever occurred it would be shut down I am sure. 

Im A.'s profile image
Im A. 
rating
2 years ago

The staff is very disrespectful when we are sleeping. Even when i'm at home i'm so quiet when ppl are sleeping because that's what's respectful. 4 Souths staffs need to be way more quieter. They literally don't sweep or mop the floors. I'd be sitting in transition and there was a literally clump of hair on my socks and the girls js casually say that's normal. Y'all need to do some real changes on this facility. The food was not the best at all. We reported our clogged toilet multiple times and no one ever fixed it while i wa... read more

Samantha B.'s profile image
Samantha B. 
rating
2 years ago

My son was released today from this center. He would tell me every night on the phone that the food was horrible and that there really wasn't much to do. He said he only got to go outside twice while there. He said it felt more like a prison then a place that helps depressed people 

J M.'s profile image
J M. 
rating
4 years ago

My son was there for behavioral issues due to trauma that happened when he was younger. He wasn't even half way through the program and their so called "psychiatrist" Dr. Akin said my son didn't need to stay any longer. If they have a 4 part program, why does their "doctor" (I say that term loosely) say he doesn't need to stay longer? He has made some progress, but still has a long way to go. Whatever you do, DO NOT SEND YOUR CHILD HERE. It is a waste of time, they don't fight for your kids, and no one communicates. We... read more

Business response:

The circumstances described are troubling, and we hope you'll give us a chance to learn more. Trust, compassion, and effective communication are critical components of the care environment at Lakeland Behavioral Health System. Please reach out to Nate.Duncan@LakelandBehavioralHealth.com at your earliest convenience. 

vivienne m.'s profile image
vivienne m. 
rating
4 years ago

was terrible. I was sent here in october and it was hell. one girl had covid and they didn't care. definitely not safe and if you chose the wrong group of friends you could get fought and staff did not do anything. 

Business response:

We're concerned by the circumstances described and hope that you'll give us a chance to understand them better. Safety is one of our top priorities, and we strive to protect patients, staff, and visitors from COVID-19 to the best of our ability. Please consider contacting Nate.Duncan@LakelandBehavioralHealth.com when you have a moment. 

Beth H.'s profile image
Beth H. 
rating
4 years ago

The place inside is filthy and they have huge roach problem. They actually look at big as hissing cockroaches. They have bedbugs inside their beds and the units are hardly ever cleaned by anyone but the residents 

Business response:

Reading this deeply troubles us, and we'd like to learn more. We designed the healing environment at Lakeland Behavioral Health System to focus on quality, comfort, and safety. Please contact Nate.Duncan@LakelandBehavioralHealth.com so that we can gather more in-depth details. 

KristinaMarie H.'s profile image
KristinaMarie H. 
rating
5 years ago

My son was placed here in June 2019. Please parents do not send your children here. My son was overmedicated several times. One time even resulting in him getting a concussion. I am actually trying to urge people not to send their children there. 

Polly T.'s profile image
Polly T. 
rating
6 years ago

I am a past patient, discharged on 2/11/19. This place was horrible! The staff were rude and did not help us with our needs right away like they said they would. At night the staff would talk/laugh loudly and when we asked them to please be a little quieter, the response was "You girls talk all day so we can talk at night." The whole place was dirty and dirt that was there when I arrived was STILL there when I left. The whole place was traumatizing. Everything had a lock on it, we couldn't use the restroom without a tech (s... read more

Frequently asked questions about Lakeland Behavioral Health

How is Lakeland Behavioral Health rated?

Lakeland Behavioral Health has a 2 star rating with 343 reviews. 

When is Lakeland Behavioral Health open?

Lakeland Behavioral Health is open now. It will close tomorrow at 12:00 a.m.